The Lauriant Resorts
The Lauriant Resorts, NH-7, Patiala, Rajgarh, Punjab 147007
Gumo's take
The Lauriant Resorts in Patiala is a popular choice for weddings, banquets, and special events, with a strong emphasis on hospitality and service. Guests frequently praise the warm and attentive staff, particularly Mr. Shukla and other named team members, for their professionalism and responsiveness. The ambiance, food quality, and banquet facilities are consistently highlighted as top-notch, making it a preferred venue for celebrations. However, some guests have reported issues with cleanliness, food safety, and service delays, which can affect the overall experience.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 80
- Staff & Service
- 90
- Room Comfort & Cleanliness
- 75
What guests love
- Exceptional staff service, particularly from Mr. Shukla and other named team members, who are frequently praised for their attentiveness and professionalism.
- High-quality food and banquet facilities, ideal for weddings and large events.
- Cozy and elegant ambiance, especially in the Vintona section of the resort.
Worth knowing
- Reports of poor food hygiene and food poisoning incidents, which have led to serious guest dissatisfaction.
- Issues with cleanliness in certain areas, including unclean cups, dusty surroundings, and foul odors.
- Occasional service delays and understaffing, especially during peak hours or large events.
- Some guests have noted problems with infrastructure, such as leaking roofs and malfunctioning lights.
Common questions
What are the main reasons guests choose The Lauriant Resorts for events?
Guests frequently choose The Lauriant Resorts for weddings, banquets, and special events due to its high-quality food, exceptional banquet facilities, and cozy, elegant ambiance, especially in the Vintona section of the resort.
Are there any common complaints about the hotel's service or facilities?
Yes, some guests have reported issues with cleanliness, including unclean cups and foul odors, as well as occasional service delays and understaffing during peak hours or large events. There have also been reports of poor food hygiene and even food poisoning incidents.
How is the staff service at The Lauriant Resorts?
The staff service is generally praised, particularly Mr. Shukla and other named team members, who are frequently commended for their professionalism, attentiveness, and responsiveness to guests' needs.
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