Cititel Penang

Cititel Penang, 66, Jln Penang, Georgetown, 10000 George Town, Penang, Malaysia

4.3 · 3,402 reviews analysed
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Gumo's take

Cititel Penang is a mid-range hotel in the heart of Georgetown, known for its friendly and attentive service, convenient location, and clean, comfortable rooms. It is particularly well-suited for travelers seeking easy access to Penang's food and cultural attractions, as well as business travelers. The hotel's breakfast buffet is a highlight, with a wide variety of local, Chinese, and Japanese options. While the rooms and facilities are somewhat dated, the staff consistently receive praise for their helpfulness and hospitality, making the overall experience positive for most guests.

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How guests rate it

Location
92
Facilities
72
Staff & Service
90
Room Comfort & Cleanliness
78

What guests love

  • Exceptional staff service, with many guests praising the friendliness, helpfulness, and attentiveness of the front desk and housekeeping teams.
  • Strategic location in Georgetown, within walking distance of major attractions, local food spots, and public transportation.
  • Clean and well-maintained rooms with comfortable beds and pillow menus, despite some being described as dated.

Worth knowing

  • Some rooms are described as old, with thin walls and outdated decor, leading to noise issues and a lack of modern aesthetics.
  • Facilities such as the gym and pool are basic, and the hotel lacks a dedicated bar or lounge for relaxation.
  • Breakfast, while praised for variety, has received some criticism for the quality of vegetarian options and cold dishes.

Amenities

  • Wi-Fi (free)
  • Front desk (24 hour)
  • Full-service laundry
  • Kid-friendly
  • Parking
  • Airport shuttle (extra charge)
  • Accessible
  • Restaurant
  • Bar
  • Room service
  • Breakfast
  • Breakfast buffet
  • Pool
  • Indoor pool
  • Hot tub
  • Fitness center
  • Sauna
  • Spa
  • Air conditioning

Common questions

Is Cititel Penang located near popular attractions and food spots in Georgetown?

Yes, Cititel Penang is strategically located in Georgetown, within walking distance of major attractions, local food spots, and public transportation, making it convenient for travelers.

What are the conditions of the hotel rooms at Cititel Penang?

The rooms are clean and well-maintained with comfortable beds and pillow menus, but some are described as dated with thin walls and outdated decor, which may lead to noise issues.

What can I expect from the breakfast at Cititel Penang?

The breakfast buffet is a highlight with a wide variety of local, Chinese, and Japanese options, though some guests have noted that the quality of vegetarian options and cold dishes could be improved.

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