JMA FERRINGHI BEACH HOTEL
JMA FERRINGHI BEACH HOTEL, 78 JALAN BATU FERRINGHI BATU FERRINGHI, 11100 PENANG, Pulau Pinang, Malaysia
Gumo's take
JMA Ferringhi Beach Hotel is a budget-friendly option near Batu Ferringhi Beach, offering basic amenities like Wi-Fi, 24-hour front desk, and a pool. While it appeals to travelers prioritizing location and affordability, the hotel faces consistent criticism for cleanliness, bathroom conditions, and inconsistent service. Positive reviews highlight its proximity to the beach and helpful staff, but negative feedback often centers on unclean rooms, poor maintenance, and unprofessional behavior from some staff members.
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Research this stayHow guests rate it
- Location
- 82
- Facilities
- 52
- Staff & Service
- 58
- Room Comfort & Cleanliness
- 48
What guests love
- Convenient location within walking distance to Batu Ferringhi Beach and nearby restaurants and attractions.
- 24-hour front desk and concierge service, which is rare in the area.
- Some guests report friendly and helpful staff, particularly at check-in.
Worth knowing
- Persistent cleanliness issues, including smelly rooms, dirty bedding, and infestations of cockroaches and ants.
- Poor bathroom conditions, with complaints about mold, bad smells, and broken fixtures.
- Unreliable and sometimes unprofessional service, with reports of rude staff and poor communication.
- Limited and poorly maintained parking, often forcing guests to park on the street.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- Front desk (24 hour)
- Baggage storage
- Concierge
- Convenience store
- Currency exchange
- Full-service laundry
- Gift shop
- Housekeeping
- Parking
- English
- Hindi
- Indonesian
- Mandarin
- Restaurant
- Horseback riding
- Snorkeling
- Scuba
- Watercraft rental
- Water skiing
- Boutique shopping
- Pool
- Air conditioning
- Private bathroom
- Shower
Common questions
Is the hotel clean and well-maintained?
The hotel has mixed reviews regarding cleanliness. While some guests praise the property, many report consistent issues such as smelly rooms, dirty bedding, and infestations of cockroaches and ants. Bathroom conditions are also frequently criticized for mold, bad smells, and broken fixtures.
How is the service quality at the hotel?
Service at the hotel is generally positive, with 88 positive reviews highlighting friendly and helpful staff, especially at check-in. However, there are also 40 negative reviews mentioning unprofessional behavior, poor communication, and rude staff members.
Is the hotel a good choice for its location?
Yes, the hotel is conveniently located within a 5-minute walk to Batu Ferringhi Beach and near restaurants and attractions. Its location is a major strength, with 61 positive reviews emphasizing its accessibility and convenience.
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