Annai Residence pondicherry

Annai Residence pondicherry, 138, Anna Salai, Venkata Nagar, Puducherry, 605001

3-star property★ 3.7 · 631 reviews analysed
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Gumo's take

Annai Residence in Pondicherry is a mid-range hotel known for its central location and budget-friendly pricing, making it a popular choice for travelers seeking convenience and basic comforts. The hotel is particularly praised for the service of its front office manager, Suresh, who is frequently highlighted for his professionalism and hospitality. While the hotel offers proximity to major attractions like the beach and local markets, guest reviews reveal mixed experiences with cleanliness, room maintenance, and amenities. It is best suited for budget-conscious travelers who prioritize location and basic service over luxury.

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How guests rate it

Location
85
Facilities
62
Staff & Service
78
Room Comfort & Cleanliness
58

What guests love

  • Front office manager Suresh is frequently praised for his exceptional service and hospitality.
  • Central location within walking distance to major attractions like Goubert Market and Rock Beach.
  • Budget-friendly pricing with spacious rooms suitable for families.

Worth knowing

  • Mixed reviews regarding room cleanliness, with complaints about unclean linens, odors, and poor maintenance.
  • Facilities like Wi-Fi and air conditioning are reported to be unreliable or poorly maintained.
  • Some guests reported unresponsive or unprofessional staff behavior, including rudeness and lack of responsiveness.

Amenities

  • Free Wi-Fi
  • Paid breakfast
  • Free parking
  • Accessible
  • Pool
  • Air-conditioned
  • Laundry service
  • Pet-friendly
  • Room service
  • Restaurant
  • Kitchens in some rooms
  • Airport shuttle
  • Fitness centre

Common questions

Is the hotel clean and well-maintained?

Guest reviews show mixed experiences with cleanliness, including complaints about unclean linens, odors, and poor room maintenance. While some guests praised cleanliness, others reported significant issues.

How is the service at Annai Residence?

The front office manager, Suresh, is frequently praised for his professionalism and hospitality. However, some guests reported unresponsive or unprofessional behavior from other staff members.

Is the hotel suitable for families?

Yes, the hotel is budget-friendly and offers spacious rooms suitable for families. Reviews also indicate a positive sentiment towards family stays, though some maintenance issues may affect comfort.

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