Super Townhouse by OYO White Town Rock Beach Formerly Prakasam Residency
Super Townhouse by OYO White Town Rock Beach Formerly Prakasam Residency, 240, Bussy St, near Bus Stand, MG Road Area, Puducherry, 605001
Gumo's take
Super Townhouse by OYO White Town Rock Beach Formerly Prakasam Residency is a budget-friendly hotel in Pondicherry, known for its proximity to Rock Beach and the French Quarter. While it offers 24-hour room service and kitchenettes, guest reviews highlight significant issues with cleanliness, room maintenance, and poor service. The hotel is best suited for budget travelers who prioritize location over comfort and are willing to overlook subpar amenities.
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Research this stayHow guests rate it
- Location
- 72
- Facilities
- 45
- Staff & Service
- 32
- Room Comfort & Cleanliness
- 38
What guests love
- Proximity to Rock Beach and major tourist attractions like the Basilica of the Sacred Heart of Jesus and the Botanical Garden
- 24-hour room service, a rare feature in the area
- Rooms include kitchenettes, offering added convenience for travelers
Worth knowing
- Recurring complaints about unclean and poorly maintained rooms, including dirty bed sheets, broken fixtures, and lack of ventilation
- Poor service and rude staff behavior, with multiple reports of unresponsiveness and unprofessional conduct
- Lack of basic amenities like hot water, toiletries, and proper cleaning services
- Inconsistent and misleading booking practices, including overbooking and last-minute payment demands
Amenities
- Wi-Fi (free)
- Smoke-free property
- Credit cards
- Debit cards
- Cash
- Private bathroom
- Room service (24 hour)
- Breakfast (extra charge)
- Front desk (24 hour)
- Baggage storage
- Elevator
- Housekeeping (daily)
- Parking (free)
- Air conditioning
- Kitchen in some rooms
Common questions
Is the hotel clean and well-maintained?
Guest reviews indicate significant issues with cleanliness and room maintenance, including dirty bed sheets, broken fixtures, and lack of ventilation. Many guests have reported poor conditions in their rooms.
How is the service at this hotel?
Service has been a major concern for guests, with multiple reports of rude staff behavior, unresponsiveness, and unprofessional conduct. Negative service reviews outnumber positive ones significantly.
Is the hotel a good choice for someone who wants to be close to Rock Beach and tourist attractions?
Yes, the hotel is located in White Town and is close to Rock Beach, the French Quarter, the Botanical Garden, and the Basilica of the Sacred Heart of Jesus, making it convenient for tourists prioritizing location.
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