Le Royal Park - Puducherry
Le Royal Park - Puducherry, 168, Kamaraj Salai, Saram, Puducherry, 605013
Gumo's take
Le Royal Park - Puducherry is a 3-star hotel with a 4.0/5 Google rating, known for its spacious rooms, outdoor pool, and proximity to local attractions like the Botanical Garden and Promenade Beach. While praised for its breakfast buffet and some standout staff members, the hotel faces recurring complaints about poor room maintenance, cleanliness issues, and inconsistent service. It suits travelers seeking a basic, budget-friendly stay in a convenient location, though it may not meet expectations for luxury or high-end hospitality.
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Research this stayHow guests rate it
- Location
- 75
- Facilities
- 62
- Staff & Service
- 67
- Room Comfort & Cleanliness
- 58
What guests love
- Breakfast is consistently praised for its variety and quality, with specific mentions of the buffet and vegetarian options.
- The hotel is well-located, with easy access to major attractions like the Botanical Garden and Promenade Beach.
- Some staff members, such as Revina, Sylvia, and Mr. Ramesh, are highlighted for their exceptional service and hospitality.
Worth knowing
- Recurring complaints about poor room maintenance, including broken fixtures, mold, and cockroach infestations.
- Inconsistent service quality, with reports of unresponsive staff, rude behavior, and poor communication.
- Issues with cleanliness in both rooms and common areas, including unhygienic bathrooms and unclean pool areas.
- Rooms are often described as outdated, with old furniture, poor AC performance, and uncomfortable beds.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Smoke-free property
- Credit cards
- Debit cards
- Cash
- Front desk (24 hour)
- Baggage storage
- Concierge
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping
- Parking (free)
- Valet parking
- Airport shuttle (extra charge)
- Local shuttle
- Accessible
- Accessible parking
- Accessible elevator
- Accessible pool
- Business center
- Meeting rooms
- English
- French
- Hindi
- Private bathroom
- Shower
- Restaurant
- Bar
- Buffet dinner
- Room service (24 hour)
- Breakfast (free)
- Breakfast buffet
- Boutique shopping
- Kid-friendly
- Pool
- Outdoor pool
- Lifeguard
- Hot tub
- Fitness center (free)
- Elliptical machine
- Treadmill
- Weight machines
- Free weights
- Massage
- Sauna
- Spa
- Hair salon
- Doctor on call
- Air conditioning
- Refrigerator
- Coffee maker
- Minibar
Common questions
Is the breakfast at Le Royal Park - Puducherry highly rated?
Yes, the breakfast is consistently praised for its variety and quality, with specific mentions of the buffet and vegetarian options.
What are the common complaints about the hotel rooms?
Rooms are often described as outdated with old furniture, poor AC performance, and uncomfortable beds. There are also recurring complaints about poor maintenance, including broken fixtures, mold, and cockroach infestations.
How is the service quality at Le Royal Park - Puducherry?
Service quality is mixed; while some staff members like Revina, Sylvia, and Mr. Ramesh are praised for their hospitality, there are reports of unresponsive staff, rude behavior, and poor communication.
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