The Promenade
The Promenade, 23, Goubert Ave, White Town, Puducherry, 605001




Gumo's take
The Promenade in Puducherry is a 4-star hotel known for its prime location on the Promenade Beach and its modern amenities, including an outdoor pool, spa, and two restaurants. It is particularly praised for its breakfast and dinner buffets, with guests frequently highlighting the quality of food and the scenic views from the restaurant. The hotel is ideal for travelers seeking a relaxed, beachfront stay with easy access to Puducherry's heritage sites and French Quarter. While the service is generally warm and accommodating, some guests have noted inconsistencies in room quality and maintenance.
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Research this stayHow guests rate it
- Location
- 92
- Facilities
- 78
- Staff & Service
- 82
- Room Comfort & Cleanliness
- 72
What guests love
- Prime location on Promenade Beach with walking access to major attractions like the Gandhi Statue and Rock Beach.
- Highly praised breakfast and dinner buffets with a variety of cuisines and fresh, flavorful food.
- Warm and attentive service from staff, with several guests specifically mentioning helpful front desk and restaurant personnel.
Worth knowing
- Some rooms are reported to be outdated, with issues like moldy smells, poor ventilation, and lack of proper sea views.
- Bathroom cleanliness and maintenance are recurring concerns, with some guests noting unclean conditions and poor ventilation.
- Parking is limited and often requires guests to park on the street, which can be inconvenient and unsafe.
- Air conditioning and noise insulation in rooms are inconsistent, with some guests reporting inadequate cooling and disturbances from outside noise.
Amenities
- Pool
- Beach access
- Breakfast
- Wi-Fi
- Activities
- Front desk
- Full-service laundry
- Outdoor pool
- Fitness center
- Spa
- Air conditioning
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service
- Breakfast buffet
- Kid-friendly
- Airport shuttle
- Local shuttle
- No pets
Common questions
Is the hotel located near any major attractions in Puducherry?
Yes, The Promenade is located on Promenade Beach and is walking distance to major attractions like the Gandhi Statue and Rock Beach.
What are the dining options at The Promenade, and how are they rated?
The hotel has two restaurants offering breakfast and dinner buffets with a variety of cuisines. Guests frequently praise the quality of food and the scenic views, with 582 positive mentions of dining and 321 specifically for breakfast.
Are there any issues with the rooms or bathrooms at The Promenade?
Some guests have reported issues with room quality, including outdated rooms, moldy smells, and poor ventilation. Bathroom cleanliness and maintenance are also recurring concerns, with 88 negative mentions in the sentiment breakdown.
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