The Orchid Hotel Pune
The Orchid Hotel Pune, SHREE SHIV CHHATRAPATI SPORTS COMPLEX, Bengaluru - Mumbai Hwy, adjacent Chatrapati Shivaji Maharaj Road, National Games Park, Balewadi, Pune, Maharashtra 411045
Gumo's take
The Orchid Hotel Pune is a mid-sized, upscale hotel known for its sprawling gardens, outdoor pool, and business-friendly amenities. It caters to both leisure and business travelers, with a strong emphasis on hospitality and cleanliness. While the property is somewhat dated and renovations are ongoing, many guests praise the friendly and attentive staff, particularly housekeeping and front desk personnel. The hotel is praised for its spacious rooms, good food, and convenient location near the Mumbai-Bangalore highway and Pashan Lake. However, some guests report issues with room maintenance, bathroom quality, and inconsistent service.
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Research this stayHow guests rate it
- Location
- 75
- Facilities
- 70
- Staff & Service
- 80
- Room Comfort & Cleanliness
- 72
What guests love
- Highly praised housekeeping service, with several guests specifically mentioning staff like Nilesh, Harihar, and Asit for their cleanliness and attention to detail.
- Positive feedback on the food quality and variety, especially the breakfast buffet and the Boulevard restaurant.
- Strong staff service, particularly at the front desk and guest relations, with many guests highlighting the helpfulness and professionalism of individuals like Roma, Ehtesham, and Supriya.
Worth knowing
- Recurring complaints about outdated or poorly maintained rooms, including issues with AC noise, uneven floors, and cracked walls.
- Bathroom quality and maintenance are frequently criticized, with guests reporting issues like lack of hot water and poor fixtures.
- Wi-Fi and internet connectivity problems are mentioned in multiple reviews, with some guests noting slow or unreliable service.
- Some guests found the layout of the hotel confusing, with long corridors and poor signage, especially during renovation periods.
Amenities
- Wi-Fi (free)
- Public internet workstation
- Smoke-free property
- Credit cards
- Debit cards
- Cash
- Checks
- Front desk (24 hour)
- Baggage storage
- Concierge
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping (daily)
- Turndown service
- Parking (free)
- Transfer
- Car rental onsite
- Local shuttle
- Accessible
- Accessible parking
- Accessible elevator
- Accessible pool
- Business center
- Meeting rooms
- English
- Private bathroom
- Bathtub in some rooms
- Shower
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (free)
- Vending machines
- Game room
- Boutique shopping
- Kid-friendly
- Babysitting
- Activities for kids
- Kids' club
- Indoor pool
- Adult-only pool
- Lifeguard
- Hot tub
- Fitness center (free)
- Treadmill
- Weight machines
- Free weights
- Massage
- Sauna
- Spa
- Hair salon
- Doctor on call
- Air conditioning
- Coffee maker
Common questions
Is the hotel's Wi-Fi reliable for business use?
The hotel's Wi-Fi has been reported as slow or unreliable in multiple reviews, which may affect business use. Guests should be prepared for potential connectivity issues.
How is the food quality at The Orchid Hotel Pune?
The food quality is generally praised, especially the breakfast buffet and the Boulevard restaurant. Guests frequently highlight the variety and taste of the meals.
Are the rooms in good condition and well-maintained?
Some guests have reported issues with room maintenance, such as AC noise, uneven floors, and cracked walls. While the rooms are spacious, they are somewhat dated and under renovation in parts.
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