The Samrat Hotel
Wilson Gardens, The Samrat Hotel, Jay Prakash Narayan Udyan, 17, opp. PUNE RAILWAY STATION, Pune, Maharashtra 411001
Gumo's take
The Samrat Hotel in Pune is a 3-star property known for its convenient location near the Pune Railway Station and its family-friendly amenities. It offers free breakfast, a restaurant, and bar, and is praised for its helpful and courteous staff. While the hotel is popular with travelers for its accessibility and affordability, some guests have noted that the rooms and bathrooms are dated and require maintenance. The property is best suited for short stays, business travelers, and those prioritizing location over luxury.
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Research this stayHow guests rate it
- Location
- 89
- Facilities
- 68
- Staff & Service
- 82
- Room Comfort & Cleanliness
- 62
What guests love
- Helpful and courteous staff, with many guests praising the professionalism and friendliness of the front desk and service personnel.
- Convenient location within walking distance of the Pune Railway Station and local bus stops, making it ideal for transit-oriented stays.
- Free breakfast buffet is a highlight for many guests, with positive mentions of the variety and quality.
Worth knowing
- Rooms and bathrooms are described as old or in need of renovation, with recurring complaints about cleanliness, water leakage, and poor maintenance.
- Some guests reported issues with service quality, including rude or unprofessional behavior from reception staff and slow response times.
- Food and dining experiences are mixed, with some guests finding the restaurant and bar offerings overpriced or of poor quality.
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Full-service laundry
- Kid-friendly
- Parking (free)
- Airport shuttle (extra charge)
- Local shuttle
- Restaurant
- Bar
- Room service
- Breakfast (free)
- Breakfast buffet
- Air conditioning
Common questions
Is the hotel staff helpful and friendly?
Yes, the staff at The Samrat Hotel are known for being helpful and courteous, with many guests praising the professionalism and friendliness of the front desk and service personnel.
Are the rooms and bathrooms in good condition?
No, the rooms and bathrooms are described as old or in need of renovation, with recurring complaints about cleanliness, water leakage, and poor maintenance.
Is there a free breakfast available?
Yes, the hotel offers a free breakfast buffet, which is a highlight for many guests due to its variety and quality.
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