Camellia Hotel & Resort's Puri
Camellia Hotel & Resort's Puri, New Marin Drive Road, Jagannath Temple Rd, Puri, Odisha 752001
Gumo's take
Camellia Hotel & Resort's Puri is a 3-star property known for its convenient location opposite the sea beach and its dining options, particularly the Chinese restaurant and breakfast buffet. While the hotel is praised for its friendly and helpful staff and proximity to major attractions like Swargadwar and Puri Beach Market, guest experiences are mixed due to inconsistent room maintenance and cleanliness. It is best suited for travelers who prioritize location and service over high-end amenities.
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Research this stayHow guests rate it
- Location
- 88
- Facilities
- 68
- Staff & Service
- 75
- Room Comfort & Cleanliness
- 62
What guests love
- Friendly and helpful staff, with many guests praising the service quality and responsiveness of hotel personnel.
- Well-located near Puri Beach and major attractions like Shree Jagannatha Temple and Swargadwar Sea Beach.
- Positive dining experiences, particularly at the Chinese restaurant and with the breakfast buffet.
Worth knowing
- Inconsistent room cleanliness and maintenance, with reports of sand in rooms, broken fixtures, and poor hygiene.
- Issues with facilities like the pool (small and poorly maintained), AC, and elevators (limited access to upper floors).
- Overpriced dining and in-room amenities, with complaints about food quality and hidden charges for snacks and water.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Checks
- Front desk (24 hour)
- Baggage storage
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping (daily)
- Parking (free)
- Airport shuttle (extra charge)
- Private car service (extra charge)
- Car rental onsite
- Local shuttle
- Accessible
- Accessible elevator
- Air conditioning
- Refrigerator
- Coffee maker
- Minibar
- Restaurant
- Table service
- Buffet dinner
- Room service
- Breakfast (free)
- Breakfast buffet
- Beach access
- Kid-friendly
- Activities for kids
- Indoor pool
- Outdoor pool
- Massage
- Spa
- Doctor on call
- Business center
- Meeting rooms
- English
- Hindi
- Private bathroom
- Shower
Common questions
Is the hotel's breakfast buffet well-received by guests?
Yes, the breakfast buffet is positively reviewed by guests, with 198 positive mentions compared to only 14 negative ones, indicating a generally favorable dining experience.
What are the main issues with the hotel's room maintenance and cleanliness?
Guests have reported inconsistent room cleanliness and maintenance, including sand in rooms, broken fixtures, and poor hygiene, with 45 negative mentions related to cleanliness and 38 negative mentions about the rooms.
How is the service quality at Camellia Hotel & Resort's Puri?
The service quality is highly praised, with 621 positive mentions and only 72 negative ones, indicating that the staff is generally friendly, helpful, and responsive to guest needs.
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