Novotel Queenstown Lakeside
Cnr Earl St, Marine Parade, And, Queenstown 9300, New Zealand
Gumo's take
Novotel Queenstown Lakeside Hotel is a 4-star property located on the shores of Lake Whakatipu, offering a convenient base for exploring Queenstown's attractions. It is best suited for travelers seeking a central location with easy access to restaurants, shops, and adventure activities. While praised for its friendly staff, clean rooms, and breakfast, the hotel has faced criticism for outdated facilities and inconsistent service.
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Research this stayHow guests rate it
- Location
- 88
- Facilities
- 78
- Staff & Service
- 92
- Room Comfort & Cleanliness
- 85
What guests love
- Friendly and helpful staff, with several guests highlighting exceptional service and responsiveness
- Strategic location within walking distance to Queenstown's main attractions, restaurants, and the lakefront
- Clean and well-maintained rooms with comfortable beds and blackout curtains
Worth knowing
- Outdated room design and dated furnishings, with some rooms lacking sufficient storage and modern amenities
- Inconsistent breakfast quality and service, with reports of cold or stale food during peak hours
- Maintenance issues reported, including faulty electrical outlets, poor flushing toilets, and cracked bathroom fixtures
Amenities
- Hot tub
- Wi-Fi
- Air conditioning
- Breakfast
- Wi-Fi in public areas
- Smoke-free property
- Credit cards
- Debit cards
- Cash
- Front desk
- Baggage storage
- Concierge
- Self-service laundry
- Elevator
- Wake up calls
- Housekeeping
- Parking
- Valet parking
- EV charger
- Accessible
- Accessible parking
- Accessible elevator
- Dutch
- English
- French
- German
- Hindi
- Indonesian
- Japanese
- Portuguese
Common questions
Is breakfast included at the Novotel Queenstown Lakeside Hotel?
Yes, breakfast is available at the hotel, though some guests have reported inconsistent quality and service, including cold or stale food during peak hours.
What are the key strengths of this hotel?
The hotel is praised for its friendly and helpful staff, strategic location near Queenstown's attractions, and clean, well-maintained rooms with comfortable beds and blackout curtains.
Are there any limitations or issues guests should be aware of?
Some guests have reported outdated room design, limited storage, and maintenance issues such as faulty electrical outlets and poor flushing toilets.
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