Hi Hotels By Madras

Hi Hotels By Madras, omkarananda social place, heera old, bus stand, Hira Lal Marg, Bankhandi, Adarsh Nagar, Ganga Nagar, Rishikesh, Uttarakhand 249201

3-star property 4.0 · 225 reviews analysed
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Gumo's take

Hi Hotels By Madras in Rishikesh is a budget-friendly hotel known for its clean rooms, helpful staff, and convenient location near major attractions like Triveni Ghat and Rishikund. While many guests praise the friendly service and affordable pricing, others have raised concerns about cleanliness and maintenance issues in certain rooms. The hotel offers amenities like free parking, EV charging, and a restaurant with a dinner buffet, making it a popular choice for families and solo travelers seeking a basic but comfortable stay.

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How guests rate it

Location
85
Facilities
72
Staff & Service
78
Room Comfort & Cleanliness
68

What guests love

  • Clean and comfortable rooms with modern amenities like microwaves and refrigerators in some units
  • Helpful and friendly staff, with several guests specifically mentioning individuals like Annu Mam, Nitin, and Sapna for their exceptional service
  • Convenient location within walking distance to Triveni Ghat and other key attractions in Rishikesh

Worth knowing

  • Some rooms reported to be unclean, with issues like insect infestations, musty smells, and stained bedding
  • Maintenance problems including non-working ACs, broken TVs, and unreliable hot water supply
  • Unprofessional behavior from some staff members, including rude attitudes and unresponsiveness to guest requests
  • Parking issues with complaints about outsiders parking in the lot and conflicts with guests

Amenities

  • Wi-Fi (free)
  • Public internet workstation
  • Bicycle rental (extra charge)
  • Nightclub
  • Boutique shopping
  • Babysitting
  • Parking (free)
  • Self parking (free)
  • EV charger
  • Airport shuttle (extra charge)
  • Private car service (extra charge)
  • Car rental onsite
  • Local shuttle
  • Business center
  • Meeting rooms
  • English
  • Hindi
  • Air conditioning
  • Kitchen in some rooms
  • Refrigerator in some rooms
  • Microwave in some rooms
  • Coffee maker in some rooms
  • Restaurant
  • Table service
  • Buffet dinner
  • Room service (24 hour)
  • Breakfast (extra charge)
  • Breakfast buffet
  • Vending machines
  • Front desk (24 hour)
  • Baggage storage
  • Convenience store
  • Currency exchange
  • Full-service laundry
  • Elevator
  • Social hour
  • Wake up calls
  • Housekeeping (daily)
  • Turndown service
  • Spa
  • Doctor on call
  • Accessible
  • Accessible parking
  • Accessible elevator
  • Pet-friendly (extra charge)
  • Dogs allowed
  • Cats allowed
  • Private bathroom
  • Shower

Common questions

Is the hotel clean and well-maintained?

Opinions vary regarding cleanliness and maintenance. While many guests praise the clean rooms, some have reported issues like insect infestations, musty smells, and stained bedding. Additionally, there have been complaints about non-working ACs, broken TVs, and unreliable hot water supply in certain rooms.

How is the service at Hi Hotels By Madras?

The service is generally well-regarded, with guests frequently mentioning friendly and helpful staff, including individuals like Annu Mam, Nitin, and Sapna. However, a few guests have noted unprofessional behavior from some staff members, including rude attitudes and unresponsiveness to requests.

What dining options are available at the hotel?

The hotel features a restaurant with a dinner buffet and offers 24-hour room service. Guests have positively reviewed the dining experience, though there are fewer comments specifically about breakfast, with a few mentioning minor issues.

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