San Francisco Marriott Marquis
San Francisco Marriott Marquis, 780 Mission St, San Francisco, CA 94103, United States
Gumo's take
The San Francisco Marriott Marquis is a 4-star hotel located in the SoMa district, known for its convenient downtown location and strong service. It is best suited for business travelers, tourists, and those attending conferences due to its proximity to major attractions and transit. While the hotel receives high praise for its cleanliness, amenities, and staff, some guests have reported billing issues and overpriced in-house dining. Overall, it offers a premium experience with a few notable drawbacks.
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Research this stayHow guests rate it
- Location
- 88
- Facilities
- 78
- Staff & Service
- 92
- Room Comfort & Cleanliness
- 85
What guests love
- Exceptional staff service with multiple guests praising the helpfulness and professionalism of the team
- Prime downtown location near public transit and major attractions like the Curran Theater and Oracle Park
- Spacious rooms with modern amenities, including a white noise machine and free WiFi for Marriott Bonvoy members
- Well-equipped fitness center and multiple dining options, including the rooftop lounge 'The View' with city views
Worth knowing
- Billing and customer service issues reported by several guests, including dismissive staff and unapplied credits
- Overpriced food and beverage options in the hotel, such as $20 sandwiches and $9 energy drinks
- Lack of transparency and poor communication during service interactions, particularly in resolving billing disputes
Amenities
- Paid Wi-Fi
- Paid breakfast
- Paid parking
- Accessible
- Pool
- Air-conditioned
- Laundry service
- Business centre
- Pet-friendly
- Child friendly
- Restaurant
- Airport shuttle
- Fitness centre
- Bar
- Smoke-free
Common questions
Is the San Francisco Marriott Marquis pet-friendly?
Yes, the San Francisco Marriott Marquis is pet-friendly, making it a convenient option for travelers with pets.
What are some of the key limitations of the San Francisco Marriott Marquis?
Some key limitations include billing and customer service issues, overpriced in-house dining, and poor communication during service interactions, particularly regarding billing disputes.
What amenities are available at the San Francisco Marriott Marquis?
The hotel offers a range of amenities, including a fitness center, rooftop lounge, business center, laundry service, paid Wi-Fi, and multiple dining options.
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