Maison Twenty Seven

Maison Twenty Seven, 1001 3rd St, Santa Monica, CA 90403, United States

4.3 · 267 reviews analysed
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Gumo's take

Maison Twenty Seven (Palihouse Santa Monica) is a historic Mediterranean Revival-style hotel offering quirky, upscale accommodations in a 1927 building. Known for its charm, character, and personalized service, it appeals to travelers seeking a boutique experience with a nostalgic, old-world aesthetic. The hotel is praised for its warm staff, tranquil atmosphere, and convenient proximity to Santa Monica’s beach and shopping areas. While not a modern luxury property, it excels in hospitality and ambiance, making it ideal for those prioritizing unique design and attentive service over full-service amenities.

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How guests rate it

Location
88
Facilities
72
Staff & Service
90
Room Comfort & Cleanliness
78

What guests love

  • Exceptional staff service, with multiple reviews highlighting staff like Rayan, Gavin, and Dalia for their kindness, responsiveness, and willingness to accommodate special requests.
  • Historic charm and unique design, praised for its old-world, museum-like atmosphere and beautifully preserved architecture.
  • Convenient location near the beach, 3rd Street Promenade, and local dining, with a quiet residential setting.

Worth knowing

  • Rooms and facilities show signs of aging, with recurring complaints about thin walls, outdated fixtures, and issues with heating and cooling.
  • Limited amenities for a boutique property, including no on-site bar, minimal dining options, and lack of modern tech in some rooms.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Bicycle rental (extra charge)
  • Front desk
  • Baggage storage
  • Concierge
  • Elevator
  • Social hour
  • Wake up calls
  • Housekeeping (daily)
  • Parking (extra charge)
  • Valet parking (extra charge)
  • Not accessible
  • Pet-friendly (extra charge)
  • Dogs allowed
  • Air conditioning
  • Kitchen in some rooms
  • Refrigerator in some rooms
  • Microwave in some rooms
  • Coffee maker in some rooms
  • Minibar
  • Breakfast (extra charge)
  • Smoke-free property
  • Credit cards
  • Debit cards
  • Cash
  • Kid-friendly
  • Fitness center (extra charge)
  • Doctor on call
  • Meeting rooms
  • English
  • Spanish
  • Private bathroom
  • Bathtub in some rooms
  • Shower

Common questions

Is the hotel near the beach and shopping areas?

Yes, Maison Twenty Seven is walking distance to Santa Monica State Beach and the Third Street Promenade, with 28 mentions of the beach and positive sentiment about its convenient location.

What are the standout features of the hotel's service?

The hotel is known for exceptional staff service, with many guests praising individuals like Rayan, Gavin, and Dalia for their kindness, responsiveness, and willingness to accommodate special requests.

Are the rooms modern and up to date?

No, the rooms and facilities show signs of aging, with recurring complaints about thin walls, outdated fixtures, and issues with heating and cooling, though the property is praised for its historic charm and unique design.

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