SureStay by Best Western Santa Monica
SureStay by Best Western Santa Monica, 3102 Pico Blvd, Santa Monica, CA 90405, United States
Gumo's take
SureStay by Best Western Santa Monica is a budget-friendly, pet-friendly hotel offering a casual, clean environment with free breakfast and EV charging. It is well-regarded for its friendly staff, convenient location near Santa Monica Pier and major highways, and its proximity to shopping and dining options. While the rooms are modest and some guests report noise from the street or adjacent rooms, the hotel is praised for its value, cleanliness, and helpful service. It suits travelers seeking a no-frills, affordable stay with easy access to Santa Monica's attractions.
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Research this stayHow guests rate it
- Location
- 88
- Facilities
- 68
- Staff & Service
- 85
- Room Comfort & Cleanliness
- 76
What guests love
- Friendly and helpful staff, with several reviews specifically praising front desk employees like Hilda and Amelia for their exceptional service.
- Clean and well-maintained rooms, with many guests noting the cleanliness of the property and the availability of modern amenities like microwaves and coffee makers in some rooms.
- Convenient location near major attractions like Santa Monica Pier, Trader Joe’s, and public transportation, with easy access to freeways for exploring Los Angeles.
Worth knowing
- Noise issues reported by multiple guests, including road noise, thin walls, and loud TVs or doors in the courtyard area, especially for rooms on the lower floors or near Pico Blvd.
- Breakfast is described as basic or limited by some guests, with complaints about the lack of hot options and minimal variety.
- Parking is not free and is reported to be tight in some areas, with some guests finding the $10–$12/night fee to be an unexpected cost.
- Some rooms lack key amenities like refrigerators, microwaves, or safe boxes, and the absence of elevators is noted as a drawback for guests with heavy luggage.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- Front desk (24 hour)
- Self-service laundry
- Wake up calls
- Housekeeping (daily)
- Business center
- Pet-friendly
- Dogs allowed
- Air conditioning
- Kitchen in some rooms
- Refrigerator in some rooms
- Microwave in some rooms
- Coffee maker in some rooms
- Breakfast (free)
- Vending machines
- Smoke-free property
- Credit cards
- Debit cards
- Cash
- Kid-friendly
- Parking (extra charge)
- Self parking (extra charge)
- EV charger
- Accessible
- Accessible parking
- English
- Hindi
- Spanish
- Private bathroom
- Bathtub in some rooms
- Shower
Common questions
Is the hotel pet-friendly, and are there any restrictions?
Yes, the hotel is pet-friendly and allows dogs. There are no specific restrictions mentioned, but guests should check with the hotel for any breed or size limitations.
What are the main limitations of the hotel in terms of noise and room amenities?
Some guests have reported noise issues, including road noise, thin walls, and loud TVs or doors in the courtyard area, especially for lower-floor rooms. Additionally, some rooms lack amenities like refrigerators, microwaves, or safe boxes.
Is there free parking available at the hotel?
No, parking is not free. It is available for an extra charge, with fees reported to be around $10–$12 per night, and some guests have noted that parking can be tight in certain areas.
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