de Exotica Crest Resort & Spa
de Exotica Crest Resort & Spa, Theog, near New PWD Rest House, Shimla, Himachal Pradesh 171220
Gumo's take
De Exotica Crest Resort & Spa is a mid-range hotel in Theog, Shimla, known for its scenic mountain and valley views, spacious rooms, and strong emphasis on hospitality. It is particularly popular for weddings and family stays, with guests frequently praising the food quality and service. The hotel is praised for its air conditioning, a rare feature in the area, and its serene, remote location. While the service and food are generally well-received, some guests have noted inconsistencies in service speed and room maintenance.
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Research this stayHow guests rate it
- Location
- 86
- Facilities
- 72
- Staff & Service
- 82
- Room Comfort & Cleanliness
- 78
What guests love
- Strong service reputation, with many guests praising the staff's helpfulness and responsiveness, especially in dining and check-in/check-out processes.
- Scenic location with valley and mountain views, offering a peaceful and tranquil environment for guests.
- High-quality food and dining experience, with several reviews highlighting the chef's skill and the variety of the buffet.
Worth knowing
- Service speed is occasionally slow, with some guests reporting delays in food delivery and general responsiveness.
- Room cleanliness and maintenance issues have been noted in some reviews, including foul smells and subpar bathroom conditions.
- Some amenities advertised online (e.g., gaming areas, indoor facilities) are either under construction or not available, leading to guest disappointment.
- The approach road to the hotel is poorly maintained and lacks lighting, making access difficult at night.
Amenities
- Wi-Fi
- Game room
- Front desk (24 hour)
- Full-service laundry
- Outdoor pool
- Spa
- Restaurant
- Bar
- Buffet dinner
- Room service
- Breakfast (free)
- Breakfast buffet
- Kid-friendly
- Parking (free)
- Valet parking
- Transfer
- Local shuttle
- Accessible
- Air conditioning
Common questions
Does the hotel have air conditioning, which is a rare feature in Shimla?
Yes, de Exotica Crest Resort & Spa is one of the few hotels in the area with air conditioning, making it a notable feature for guests.
What are the dining options available at the hotel?
The hotel offers a formal restaurant with a dinner buffet, a breakfast buffet, a bar, and room service. Guests have frequently praised the food quality and variety.
Is the hotel suitable for family stays, and what amenities are available for children?
Yes, the hotel is popular for family stays and is kid-friendly. It also has a game room and an outdoor pool, which can be enjoyed by children and families.
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