Golden Fern Resort Shimla

Golden Fern Resort Shimla, Kachi Ghatti, Shimla, Himachal Pradesh 171010

4.6 · 1,212 reviews analysed
Golden Fern Resort Shimla – photo 1
Golden Fern Resort Shimla – photo 2
Golden Fern Resort Shimla – photo 3
Golden Fern Resort Shimla – photo 4

Gumo's take

Golden Fern Resort Shimla is a mid-range hotel offering spacious, clean rooms with valley views and a warm, family-friendly atmosphere. It is particularly praised for its attentive and courteous staff, who are often highlighted for their exceptional service and hospitality. The hotel is ideal for travelers seeking a peaceful retreat with scenic surroundings, though its location is a bit removed from the main attractions of Shimla. Guests appreciate the 24-hour room service, the variety of in-room amenities, and the availability of recreational activities like indoor games and a fitness center. While the food and dining experience is generally good, some guests have noted room for improvement in this area.

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How guests rate it

Location
78
Facilities
80
Staff & Service
94
Room Comfort & Cleanliness
92

What guests love

  • Highly attentive and courteous staff, with several guests specifically mentioning names like Ashok Thakur, Bharat, and Neha for their exceptional service.
  • Spacious, clean, and well-maintained rooms with valley views and modern amenities such as room heaters, tea/coffee facilities, and hairdryers.
  • 24-hour room service and a range of recreational activities including indoor games and a fitness center with treadmills and elliptical machines.

Worth knowing

  • Food quality and variety are inconsistent, with some guests reporting limited options, poor taste, and hygiene issues in the buffet and restaurant.
  • Location is somewhat distant from Shimla's main attractions like Mall Road, with a steep and potentially challenging approach to the hotel.
  • Some facilities, such as the gym, have been reported as non-functional or poorly maintained.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Public internet workstation
  • Smoke-free property
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Convenience store
  • Currency exchange
  • Full-service laundry
  • Elevator
  • Social hour
  • Wake up calls
  • Gift shop
  • Housekeeping (daily)
  • Turndown service
  • Parking (free)
  • Self parking (free)
  • Valet parking (free)
  • Airport shuttle (extra charge)
  • Private car service (extra charge)
  • Car rental onsite
  • Local shuttle
  • Accessible
  • Accessible parking
  • Accessible elevator
  • Air conditioning
  • Refrigerator in some rooms
  • Microwave in some rooms
  • Coffee maker
  • Minibar in some rooms
  • Restaurant
  • Bar
  • Table service
  • Buffet dinner
  • Room service (24 hour)
  • Breakfast (extra charge)
  • Breakfast buffet
  • Bicycle rental (extra charge)
  • Tennis
  • Horseback riding
  • Game room
  • Nightclub
  • Boutique shopping
  • Kid-friendly
  • Babysitting
  • Activities for kids
  • Kids' club
  • Pool
  • Hot tub
  • Fitness center (free)
  • Elliptical machine
  • Treadmill
  • Weight machines
  • Free weights
  • Spa
  • Doctor on call
  • Business center
  • Meeting rooms
  • English
  • Hindi
  • Private bathroom
  • Bathtub in some rooms
  • Shower

Common questions

What are the key strengths of Golden Fern Resort Shimla?

The hotel is known for its highly attentive and courteous staff, spacious and clean rooms with valley views, and 24-hour room service. Guests often praise the exceptional hospitality and modern in-room amenities like room heaters and tea/coffee facilities.

How is the food and dining experience at the hotel?

The food and dining experience is generally good but has some inconsistencies. Some guests have reported limited options, poor taste, and hygiene issues in the buffet and restaurant, indicating there is room for improvement in this area.

Is the hotel located near Shimla's main attractions?

The hotel is somewhat distant from Shimla's main attractions like Mall Road, and the approach to the hotel is steep and potentially challenging, which may affect convenience for some travelers.

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