Hotel Apsara

Hotel Apsara, 1, Cart Rd, near Hotel Mahamaya, Krishna Nagar, Shimla, Himachal Pradesh 171001

3.3 · 363 reviews analysed
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Gumo's take

Hotel Apsara is a budget-friendly, no-frills hotel located near key attractions in Shimla, including the Mall Road and Jakhu Temple. While it offers a convenient location and some positive experiences with staff and room cleanliness, it is marred by frequent complaints about booking issues, inconsistent service, and unprofessional behavior from the owner. The hotel is best suited for solo travelers or budget-conscious guests who prioritize location over comfort and reliability.

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How guests rate it

Location
75
Facilities
40
Staff & Service
50
Room Comfort & Cleanliness
45

What guests love

  • Convenient location near Mall Road, the tourism lift, and key attractions like Jakhu Temple.
  • Some guests reported clean rooms and friendly, cooperative staff.

Worth knowing

  • Frequent and severe booking issues, with multiple reports of confirmed reservations being denied upon arrival.
  • Unprofessional and rude behavior from the owner, including price hikes and threats.
  • Inconsistent cleanliness and maintenance of rooms and bathrooms, with reports of dirty bedding and poor hygiene.
  • Lack of reliable amenities such as Wi-Fi, parking, and consistent hot water.

Amenities

  • Wi-Fi
  • Front desk (24 hour)
  • Full-service laundry
  • Airport shuttle (extra charge)
  • Local shuttle
  • Room service
  • Kid-friendly
  • Pool

Common questions

Is the hotel's location convenient for visiting major attractions in Shimla?

Yes, Hotel Apsara is located near key attractions such as Mall Road, the tourism lift, Jakhu Temple, Gaiety Heritage Cultural Complex, and Christ Church, making it a convenient choice for tourists.

What are the main concerns guests have about the hotel's service and staff?

While some guests found the staff to be friendly and cooperative, there are frequent complaints about inconsistent service, unprofessional behavior from the owner, and booking issues, including confirmed reservations being denied upon arrival.

Does the hotel offer reliable amenities like Wi-Fi and hot water?

The hotel offers Wi-Fi and a 24-hour front desk, but there are reports of unreliable amenities, including inconsistent hot water and poor Wi-Fi performance.

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