Hotel Diplomat Shimla

Hotel Diplomat Shimla, The Ridge, Lakkar Bazar, Shimla, Himachal Pradesh 171001

3.6 · 881 reviews analysed
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Gumo's take

Hotel Diplomat Shimla is a budget-friendly option located near Mall Road and The Ridge, offering a convenient base for exploring Shimla's attractions. It is known for its proximity to major landmarks and its restaurant with a dinner buffet and scenic views. While the hotel receives praise for its staff friendliness and location, recurring complaints about room cleanliness, bathroom quality, and water supply issues suggest a mixed guest experience. It is most suitable for budget travelers and families seeking a central location rather than luxury.

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How guests rate it

Location
88
Facilities
62
Staff & Service
70
Room Comfort & Cleanliness
58

What guests love

  • Convenient location within walking distance to The Ridge, Christ Church, and Mall Road
  • Friendly and helpful staff, with several reviews highlighting good service and hospitality
  • Restaurant with a dinner buffet and scenic views, praised for food quality and ambiance

Worth knowing

  • Recurring complaints about bathroom cleanliness and poor room hygiene, including mold, dust, and unclean bedding
  • Issues with water supply, including lack of hot water and unreliable availability, especially in the mornings
  • Some rooms lack basic comforts like functioning TVs, broken fixtures, or poor insulation leading to noise disturbances

Amenities

  • Wi-Fi
  • Front desk (24 hour)
  • Full-service laundry
  • Kid-friendly
  • Local shuttle
  • Restaurant
  • Bar
  • Buffet dinner
  • Room service
  • Breakfast (free)
  • Air conditioning

Common questions

Is Hotel Diplomat Shimla a good option for families?

Yes, Hotel Diplomat Shimla is considered kid-friendly and is a suitable option for families, especially those seeking a central location near major attractions like Mall Road and The Ridge.

What are the common complaints about the hotel's rooms?

Common complaints include poor bathroom cleanliness, mold, dust, unclean bedding, and issues with water supply, including lack of hot water and unreliable availability, especially in the mornings.

Does the hotel have a restaurant or dining options?

Yes, the hotel has a restaurant with a dinner buffet and scenic views, and it is praised for its food quality and ambiance. Room service is also available and frequently mentioned by guests.

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