Hotel Shiwalik Regency - Mall Road Shimla
Hotel Shiwalik Regency - Mall Road Shimla, Christ Church, Near, Mall Rd, The Ridge, Bemloi, Shimla, Himachal Pradesh 171001
Gumo's take
Hotel Shiwalik Regency - Mall Road Shimla is a 3-star hotel known for its central location near key attractions like Christ Church, Jakhu Ropeway, and Mall Road. It is praised for its 24-hour room service, air conditioning, and the exceptional hospitality of its staff, particularly Mr. Koul Singh and Mr. Shubham Kumar. While many guests highlight the cleanliness, food quality, and helpful service, some reviews point to issues with room size, lack of lift access, and inconsistent food and service quality in certain instances.
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Research this stayHow guests rate it
- Location
- 89
- Facilities
- 72
- Staff & Service
- 91
- Room Comfort & Cleanliness
- 78
What guests love
- Outstanding staff service, particularly from Mr. Koul Singh and Mr. Shubham Kumar, who are frequently praised for their professionalism and helpfulness.
- Strategic location within walking distance to Christ Church, Jakhu Ropeway, and Mall Road, making it ideal for tourists.
- 24-hour room service and air conditioning, which are rare features in the area.
Worth knowing
- Some rooms are reported to be small, with limited ventilation and claustrophobic layouts.
- Lack of a lift in the hotel, requiring guests to climb stairs to upper floors.
- Inconsistent food quality and service, with a few guests reporting delays and forgetfulness in order fulfillment.
Amenities
- Wi-Fi (free)
- Smoke-free property
- Credit cards
- Debit cards
- Cash
- Front desk (24 hour)
- Baggage storage
- Concierge
- Full-service laundry
- Wake up calls
- Housekeeping (daily)
- Airport shuttle (extra charge)
- Car rental onsite
- Not accessible
- Air conditioning
- Refrigerator in some rooms
- Coffee maker
- Minibar in some rooms
- Restaurant
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (extra charge)
- Breakfast buffet
- Bicycle rental (extra charge)
- Horseback riding
- Kid-friendly
- Doctor on call
- Meeting rooms
- English
- Hindi
- Private bathroom
- Bathtub in some rooms
- Shower
Common questions
Is the hotel located near popular attractions in Shimla?
Yes, Hotel Shiwalik Regency is centrally located on Mall Road and within walking distance to key attractions like Christ Church, Jakhu Ropeway, and Mall Road, making it ideal for tourists.
Does the hotel offer 24-hour room service and air conditioning?
Yes, the hotel is one of the few in the area with both 24-hour room service and air conditioning, which are highlighted as key features in guest reviews.
What are the main guest service strengths of this hotel?
The hotel is highly praised for its service, particularly by staff members Mr. Koul Singh and Mr. Shubham Kumar. Guests frequently commend the professionalism, helpfulness, and exceptional hospitality of the hotel's team.
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