Hotel Shiwalik Regency - Mall Road Shimla
Hotel Shiwalik Regency - Mall Road Shimla, Christ Church, Near, Mall Rd, The Ridge, Bemloi, Shimla, Himachal Pradesh 171001
Gumo's take
Hotel Shiwalik Regency - Mall Road Shimla is a 3-star hotel known for its excellent service, convenient location near major attractions like Christ Church and Jakhu Ropeway, and its 24-hour room service. Guests frequently praise the hospitality of staff, particularly Mr. Koul Singh and Mr. Shubham Kumar, and the cleanliness and comfort of the rooms. While the hotel offers amenities like air conditioning and a restaurant with a dinner buffet, some guests have noted issues with room size, lack of lift access, and inconsistent service during peak times.
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Research this stayHow guests rate it
- Location
- 92
- Facilities
- 72
- Staff & Service
- 89
- Room Comfort & Cleanliness
- 78
What guests love
- Outstanding staff service, particularly from Mr. Koul Singh and Mr. Shubham Kumar, who are frequently praised for their attentiveness and professionalism.
- Convenient location near Christ Church, Mall Road, and Jakhu Ropeway, with complimentary pickup from the tourism lift.
- Clean and well-maintained rooms with views of the hills and amenities like air conditioning and minibars.
Worth knowing
- Some rooms are reported to be small, with limited ventilation and no windows, leading to a claustrophobic feel.
- Lack of a lift in the hotel, requiring guests to carry luggage up to the 4th floor.
- Inconsistent food quality and service speed, with some guests reporting orders being forgotten or food being average.
- Noise disturbances from staff activities, such as loud music or bhajans, affecting guest comfort.
Amenities
- Wi-Fi (free)
- Smoke-free property
- Credit cards
- Debit cards
- Cash
- Front desk (24 hour)
- Baggage storage
- Concierge
- Full-service laundry
- Wake up calls
- Housekeeping (daily)
- Airport shuttle (extra charge)
- Car rental onsite
- Not accessible
- Air conditioning
- Refrigerator in some rooms
- Coffee maker
- Minibar in some rooms
- Restaurant
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (extra charge)
- Breakfast buffet
- Bicycle rental (extra charge)
- Horseback riding
- Kid-friendly
- Doctor on call
- Meeting rooms
- English
- Hindi
- Private bathroom
- Bathtub in some rooms
- Shower
Common questions
Does the hotel have 24-hour room service?
Yes, Hotel Shiwalik Regency offers 24-hour room service, which is one of its notable amenities and frequently mentioned in guest highlights.
Is the hotel located near major attractions like Christ Church and Jakhu Ropeway?
Yes, the hotel is conveniently located near major attractions such as Christ Church and Jakhu Ropeway, and it even offers complimentary pickup from the tourism lift.
Are there any accessibility issues at the hotel?
Yes, the hotel does not have a lift, so guests may need to carry their luggage up to the 4th floor, which could be a limitation for those with mobility concerns.
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