Hotel Southgate Shimla /Zafraan

Hotel Southgate Shimla /Zafraan, Chotta Shimla to Kusumpti Rd, near Ayurveda hospital, Strawberry Hill, Kasumpti, Shimla, Himachal Pradesh 171002

4.2 · 953 reviews analysed
Hotel Southgate Shimla /Zafraan – photo 1
Hotel Southgate Shimla /Zafraan – photo 2
Hotel Southgate Shimla /Zafraan – photo 3
Hotel Southgate Shimla /Zafraan – photo 4

Gumo's take

Hotel Southgate Shimla / Zafraan is a peaceful, family-friendly hotel located in Chhota Shimla, offering scenic valley views and a serene atmosphere. It is particularly praised for its spacious rooms, excellent food, and attentive staff. The hotel is ideal for travelers seeking a quiet retreat with easy access to Shimla's main attractions like Mall Road and Jakhu Temple. Guests frequently highlight the hotel's British Lounge, kid-friendly areas, and EV charging facilities as standout features.

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How guests rate it

Location
75
Facilities
78
Staff & Service
86
Room Comfort & Cleanliness
82

What guests love

  • Spacious and well-maintained rooms with scenic valley views and vintage-modern decor
  • Excellent food quality and diverse menu options, especially at the on-site restaurant
  • Highly responsive and friendly staff, with several guests specifically mentioning helpful front desk personnel like Mr. Ankit and Mr. Sukhdev

Worth knowing

  • Some guests reported inconsistencies in room quality and amenities, with higher-priced rooms not always delivering on expectations
  • Location is slightly removed from Shimla's main attractions, requiring taxis or a 20-30 minute walk to Mall Road
  • A few reviews noted high food prices and occasional issues with service speed or staff behavior

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Currency exchange
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Housekeeping (daily)
  • Turndown service
  • Parking (free)
  • Valet parking
  • Airport shuttle (extra charge)
  • Private car service (extra charge)
  • Car rental onsite
  • Local shuttle
  • Accessible
  • Accessible parking
  • Refrigerator
  • Coffee maker
  • Minibar
  • Restaurant
  • Bar
  • Table service
  • Room service (24 hour)
  • Breakfast (extra charge)
  • Breakfast buffet
  • Bicycle rental (extra charge)
  • Game room
  • Boutique shopping
  • Kid-friendly
  • Activities for kids
  • Fitness center (free)
  • Treadmill
  • Weight machines
  • Free weights
  • Doctor on call
  • Business center
  • Meeting rooms
  • English
  • Hindi
  • Private bathroom
  • Shower

Common questions

Is Hotel Southgate Shimla / Zafraan family-friendly?

Yes, the hotel is described as family-friendly, with spacious rooms and kid-friendly areas, making it a great choice for travelers with children.

How is the food at the hotel?

The hotel is praised for its excellent food quality and diverse menu options at the on-site restaurant, though a few guests noted that the prices can be high.

Is the hotel located near Shimla's main attractions?

The hotel is located in Chhota Shimla and is slightly removed from main attractions like Mall Road and Jakhu Temple, requiring a 20-30 minute walk or a taxi ride.

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