Hotel Victory
Hotel Victory, Circular Road, Near, Victory Tunnel, The Mall, Shimla, Himachal Pradesh 171001
Gumo's take
Hotel Victory in Shimla is a budget-friendly option with a 3.0-star rating and a 3.7/5 aggregate rating from 1482 Google reviews. It is known for its proximity to Mall Road and key attractions like Gorton Castle and Kali Bari Temple, making it ideal for travelers seeking convenience. While some guests praise the staff's helpfulness and the hotel's location, others report significant issues with room cleanliness, amenities, and service consistency. The hotel is best suited for budget-conscious travelers who prioritize location over luxury.
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Research this stayHow guests rate it
- Location
- 82
- Facilities
- 58
- Staff & Service
- 63
- Room Comfort & Cleanliness
- 52
What guests love
- Convenient location near Mall Road and major attractions like Gorton Castle and Kali Bari Temple.
- Some positive feedback about helpful and courteous staff, particularly during peak seasons.
- Good value for money for budget-conscious travelers, with some guests noting decent food and room views.
Worth knowing
- Frequent complaints about unclean rooms, missing amenities (toothpaste, slippers, tea bags), and poor maintenance (leaks, broken fixtures).
- Issues with service quality, including rude or unprofessional staff behavior and inconsistent responsiveness.
- Lack of parking facilities and high nearby parking costs (₹300/day), which is a major inconvenience for guests.
- Discrepancies between online room images and actual conditions, with many guests reporting rooms were smaller, dirtier, or less comfortable than advertised.
Amenities
- Wi-Fi
- Front desk (24 hour)
- Full-service laundry
- Restaurant
- Room service
- Kid-friendly
- Airport shuttle (extra charge)
- Local shuttle
Common questions
Is Hotel Victory in Shimla suitable for families with children?
Yes, Hotel Victory is kid-friendly, making it suitable for families with children. However, some guests have reported issues with room cleanliness and amenities, which may affect the overall experience for families.
What are the main issues guests have reported about the hotel's service and property?
Guests have reported mixed experiences with service, including both helpful and rude staff behavior. Property issues include unclean rooms, missing amenities, and poor maintenance, with negative sentiment reported in 128 service reviews and 117 property reviews.
Is parking available at Hotel Victory, and what are the costs?
Hotel Victory does not have parking facilities on-site. Nearby parking is available but can be expensive, costing around ₹300 per day, which is a noted inconvenience for guests.
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