Radisson Hotel Jass Shimla
Radisson Hotel Jass Shimla, Goodwood Estate, Lower, Bharari, Shimla, Himachal Pradesh 171001
Gumo's take
Radisson Hotel Jass Shimla is a 5-star property known for its elegant design, scenic mountain views, and strong hospitality. Guests frequently praise the restaurant, breakfast buffet, and outdoor pool, as well as the attentive and friendly staff. The hotel is ideal for travelers seeking a blend of luxury and natural beauty, though some guests have noted accessibility and service inconsistencies. Its location near The Ridge and Mall Road makes it convenient for exploring Shimla’s main attractions.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 75
- Staff & Service
- 82
- Room Comfort & Cleanliness
- 78
What guests love
- Highly praised restaurant and breakfast buffet, with many guests noting the quality and variety of food.
- Strong staff service, with numerous reviews highlighting friendly, helpful, and attentive personnel.
- Scenic location with mountain and valley views, especially appreciated from the rooms and terrace.
Worth knowing
- Some guests reported issues with room cleanliness and maintenance, including mold smells, unclean beds, and malfunctioning facilities.
- Accessibility concerns, particularly for elderly or mobility-impaired guests, due to multiple stairs and lack of wheelchair provisions.
- Mixed feedback on food quality, with some negative reviews citing spoiled or unhygienic food and poor taste in certain dishes.
- Service inconsistencies, including slow or unresponsive staff, poor communication, and issues with room upgrades or amenities.
Amenities
- Wi-Fi (free)
- Smoke-free property
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Kid-friendly
- Outdoor pool
- Hot tub
- Parking (free)
- Valet parking
- EV charger
- Transfer
- Car rental onsite
- Local shuttle
- Business center
- Meeting rooms
- English
- Private bathroom
- Shower
- Restaurant
- Bar
- Room service
- Breakfast (extra charge)
- Breakfast buffet
- Front desk (24 hour)
- Baggage storage
- Concierge
- Currency exchange
- Full-service laundry
- Elevator
- Wake up calls
- Gift shop
- Housekeeping (daily)
- Turndown service
- Spa
- Accessible
- Accessible parking
- Accessible elevator
- Air conditioning
- Coffee maker
- Minibar
Common questions
Is the breakfast buffet at Radisson Hotel Jass Shimla highly rated?
Yes, the breakfast buffet is highly praised by guests for its quality and variety, with 89 positive reviews, although there are 13 negative reviews mentioning issues like spoiled or unhygienic food in some cases.
What are the main accessibility concerns at the hotel?
Some guests have reported accessibility issues, particularly for elderly or mobility-impaired visitors, due to multiple stairs and a lack of wheelchair provisions, with 16 negative reviews highlighting these concerns.
How is the service quality at Radisson Hotel Jass Shimla?
The service is generally positive, with 286 positive reviews praising the friendly and attentive staff. However, there are 61 negative reviews citing inconsistencies such as slow service, unresponsiveness, and communication issues.
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