Sterling Legacy Shimla
Sterling Legacy Shimla, The Legacy (Bridge View Estate, Mall Rd, near Indira Gandhi Stadium, The Mall, Shimla, Himachal Pradesh 171001
Gumo's take
Sterling Legacy Shimla is a 3-star hotel located on Mall Road, known for its central location and strong emphasis on hospitality. Guests frequently praise the staff for their kindness and responsiveness, especially during emergencies or special requests. The hotel is particularly favored by travelers seeking proximity to Shimla’s main attractions like the Jakhu Ropeway and Christ Church. While the location is a major asset, some guests note that the steep stairs to access the hotel can be a challenge for elderly or mobility-impaired visitors.
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Research this stayHow guests rate it
- Location
- 90
- Facilities
- 68
- Staff & Service
- 92
- Room Comfort & Cleanliness
- 78
What guests love
- Exceptional staff service, with many guests specifically mentioning individuals like Brijesh, Sunaina, and Tulsi Ram for their kindness and responsiveness.
- Prime location on Mall Road, within walking distance to major attractions like the Jakhu Ropeway and Christ Church.
- Positive feedback on breakfast quality and service, with some reviews highlighting the breakfast buffet as a highlight.
Worth knowing
- Accessibility issues due to the steep stairs required to reach the hotel, which can be difficult for elderly or mobility-impaired guests.
- Some complaints about room size and ventilation, particularly in standard and classic rooms.
- Mixed reviews about dining and food service, with a few guests noting delays and inconsistencies in food quality.
Amenities
- Wi-Fi (extra charge)
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Transfer
- Car rental onsite
- Local shuttle
- Not accessible
- Accessible elevator
- English
- Hindi
- Private bathroom
- Restaurant
- Table service
- Room service
- Breakfast (extra charge)
- Breakfast buffet
- Front desk (24 hour)
- Baggage storage
- Concierge
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping (daily)
- Turndown service
- Doctor on call
- Air conditioning in some rooms
- Coffee maker
Common questions
Is the hotel accessible for guests with mobility issues?
The hotel has accessibility limitations due to steep stairs required to reach the property, which may be challenging for elderly or mobility-impaired guests. However, it does have an accessible elevator.
How is the breakfast at the hotel?
Breakfast is positively reviewed, with guests highlighting the breakfast buffet as a notable feature. Some reviews mention the quality and service, though it is offered at an extra charge.
What are the main strengths of the hotel's service?
The hotel is known for exceptional staff service, with many guests praising the kindness and responsiveness of the team, especially individuals like Brijesh, Sunaina, and Tulsi Ram. Service-related feedback is overwhelmingly positive.
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