Sterling Legacy Shimla

Sterling Legacy Shimla, The Legacy (Bridge View Estate, Mall Rd, near Indira Gandhi Stadium, The Mall, Shimla, Himachal Pradesh 171001

3-star property★ 4.4 · 1,506 reviews analysed
Sterling Legacy Shimla – photo 1
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Gumo's take

Sterling Legacy Shimla is a 3-star hotel located on Mall Road, known for its central location and warm hospitality. It is particularly praised for its attentive staff, who are frequently highlighted in reviews for their kindness and responsiveness, especially during challenging situations like medical emergencies. The hotel is ideal for travelers seeking proximity to Shimla’s main attractions, though it may not be suitable for those with mobility issues due to the steep stairs required to access the property. Guests appreciate the breakfast buffet and the scenic views from the rooms, but some have noted issues with room size, ventilation, and accessibility.

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How guests rate it

Location
89
Facilities
72
Staff & Service
92
Room Comfort & Cleanliness
78

What guests love

  • Outstanding staff service, with many guests praising specific employees like Mr. B.D. Sharma, Brijesh, and Sunaina for their exceptional hospitality and responsiveness.
  • Prime location on Mall Road, offering easy access to major attractions like the Christ Church, Jakhu Ropeway, and The Ridge.
  • Positive feedback on the breakfast buffet, with guests noting the quality and variety of food.

Worth knowing

  • Accessibility issues due to the steep stairs and lack of proper facilities for elderly or mobility-impaired guests.
  • Some guests reported problems with room ventilation and the presence of a strong, unpleasant smell in certain rooms.
  • Room sizes are generally small, with some reviews mentioning cramped conditions and a lack of full-size mirrors or balconies.

Amenities

  • Wi-Fi (extra charge)
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Transfer
  • Car rental onsite
  • Local shuttle
  • Not accessible
  • Accessible elevator
  • English
  • Hindi
  • Private bathroom
  • Restaurant
  • Table service
  • Room service
  • Breakfast (extra charge)
  • Breakfast buffet
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Housekeeping (daily)
  • Turndown service
  • Doctor on call
  • Air conditioning in some rooms
  • Coffee maker

Common questions

Is the hotel accessible for guests with mobility issues?

No, the hotel is not accessible for guests with mobility issues due to the steep stairs required to access the property. There are no proper facilities to accommodate elderly or mobility-impaired guests.

What are the standout features of the hotel's service?

The hotel is highly praised for its outstanding staff service, with many guests specifically mentioning employees like Mr. B.D. Sharma, Brijesh, and Sunaina for their kindness and responsiveness, especially in challenging situations like medical emergencies.

Is the hotel a good choice for its location?

Yes, the hotel is ideally located on Mall Road, offering easy access to major attractions like Christ Church, Jakhu Ropeway, and The Ridge. Its central location is frequently highlighted as a major advantage in guest reviews.

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