The Grand White Hotel
The Grand White Hotel, below ISBT Tutikandi, Tutikandi, Shimla, Himachal Pradesh 171004
Gumo's take
The Grand White Hotel in Shimla is known for its clean, spacious rooms with mountain views, friendly and attentive staff, and decent dining options. While it is praised for its hospitality and location near the ISBT bus stand, some guests have noted issues with cleanliness of linens and food variety. It suits travelers seeking a peaceful, well-maintained stay with good service, though those prioritizing proximity to Shimla’s main attractions may find the location less convenient.
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Research this stayHow guests rate it
- Location
- 68
- Facilities
- 76
- Staff & Service
- 90
- Room Comfort & Cleanliness
- 82
What guests love
- Highly praised staff, particularly Neeraj Thakur, Kavita, and Sachin, for their helpful and courteous service.
- Clean and comfortable rooms with mountain views, especially appreciated in the morning.
- Well-maintained property with strong Wi-Fi and 24/7 hot water, a notable plus in hill stations.
Worth knowing
- Some guests reported issues with dirty or stained linens and unpleasant odors in the rooms.
- Food quality and variety received mixed feedback, with some finding the breakfast options limited and the taste average.
- Location is somewhat inconvenient for those wanting to be close to Mall Road, requiring a steep uphill or downhill walk or drive.
- A few negative reviews highlighted poor customer service, including overcharging and uncooperative behavior from staff.
Amenities
- Wi-Fi (free)
- Smoke-free property
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Front desk (24 hour)
- Baggage storage
- Concierge
- Elevator
- Wake up calls
- Housekeeping (daily)
- Turndown service
- Accessible
- Accessible parking
- Accessible elevator
- Air conditioning
- Coffee maker
- Restaurant
- Table service
- Buffet dinner
- Room service
- Breakfast
- Breakfast buffet
- Nightclub
- Kid-friendly
- Parking (free)
- Self parking (free)
- Valet parking (free)
- Private car service (extra charge)
- Car rental onsite
- Local shuttle
- Meeting rooms
- English
- Hindi
- Private bathroom
- Shower
Common questions
Is the hotel clean and well-maintained?
The hotel is generally clean and well-maintained, with clean and comfortable rooms offering mountain views. However, some guests have reported issues with dirty or stained linens and unpleasant room odors.
How is the food at The Grand White Hotel?
The food at the hotel receives mixed feedback. Some guests find the breakfast options limited and the taste average, while others appreciate the decent dining options available on-site.
Is the hotel located near major attractions in Shimla?
The hotel is located near the ISBT bus stand but is somewhat inconvenient for those wanting to be close to Mall Road, as it requires a steep uphill or downhill walk or drive to reach main attractions.
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