The Grand White Hotel
The Grand White Hotel, below ISBT Tutikandi, Tutikandi, Shimla, Himachal Pradesh 171004
Gumo's take
The Grand White Hotel in Shimla is a mid-range property known for its friendly staff, clean rooms, and good dining options. Guests frequently praise the service, particularly from individuals like Surender Kumar, Chef Raj Rana, and Kavita, who are often highlighted for their helpful and courteous behavior. The hotel features a rooftop terrace, 24-hour front desk, and a restaurant with buffet options. While the location is somewhat removed from Shimla’s main attractions like Mall Road, it offers a peaceful hillside setting. The hotel is well-suited for travelers seeking a comfortable and service-oriented stay with mountain views.
Get your personal match score
Run a live research on The Grand White Hotel — fresh prices across booking sites, decoded reviews, and how well it fits your travel style.
Research this stayHow guests rate it
- Location
- 68
- Facilities
- 76
- Staff & Service
- 89
- Room Comfort & Cleanliness
- 82
What guests love
- Highly praised staff service, with multiple reviews highlighting the helpfulness and friendliness of specific team members like Surender Kumar and Chef Raj Rana.
- Clean and well-maintained rooms, with several guests noting the cleanliness and comfort of their accommodations.
- Good dining experience, particularly the buffet and breakfast, with many guests complimenting the food quality and variety.
Worth knowing
- Location is inconvenient for some guests, with several reviews noting the hotel is 5 km from Mall Road and difficult to access due to narrow roads and limited parking.
- Mixed feedback on food quality, with some guests describing the taste as average or poor, and limited menu variety.
- Issues with room amenities and maintenance, including reports of stained linens, broken furniture, and delayed cleaning services.
- Some guests reported problems with air conditioning and hot water availability, particularly in the early morning.
Amenities
- Wi-Fi (free)
- Smoke-free property
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Front desk (24 hour)
- Baggage storage
- Concierge
- Elevator
- Wake up calls
- Housekeeping (daily)
- Turndown service
- Accessible
- Accessible parking
- Accessible elevator
- Air conditioning
- Coffee maker
- Restaurant
- Table service
- Buffet dinner
- Room service
- Breakfast
- Breakfast buffet
- Nightclub
- Kid-friendly
- Parking (free)
- Self parking (free)
- Valet parking (free)
- Private car service (extra charge)
- Car rental onsite
- Local shuttle
- Meeting rooms
- English
- Hindi
- Private bathroom
- Shower
Common questions
Is the hotel's location convenient for visiting Shimla's main attractions like Mall Road?
The hotel is somewhat removed from Shimla’s main attractions like Mall Road, with several reviews noting it is about 5 km away and difficult to access due to narrow roads and limited parking.
What do guests say about the hotel's service and staff?
Guests frequently praise the service, particularly highlighting the helpfulness and friendliness of staff members like Surender Kumar, Chef Raj Rana, and Kavita. The service has a strong positive sentiment with 626 positive mentions compared to 76 negative.
Does the hotel offer dining options, and what do guests say about the food?
The hotel has a restaurant with buffet options and room service, which is frequently mentioned by guests. While many compliment the food quality and variety, there are mixed reviews, with some describing the taste as average or poor and noting limited menu variety.
People also searched for
Wildflower Hall, An Oberoi Resort, Shimla
Shimla
★ 4.4 (20,368 reviews analysed)
Wildflower Hall, An Oberoi Resort, is a 5-star luxury hotel in Shimla, renowned for its colonial charm, breathtaking…
Viceregal Lodge
Shimla
★ 4.4 (14,300 reviews analysed)
The Viceregal Lodge, now known as Rashtrapati Niwas, is a grand 19th-century heritage building in Shimla that served as…
Snow Valley Resorts Shimla
Shimla
★ 4.3 (5,570 reviews analysed)
Snow Valley Resorts in Shimla is a 4-star hotel known for its modern, centrally heated rooms and panoramic mountain…
8fold by LaRiSa, Shimla
Shimla
★ 4.6 (5,008 reviews analysed)
8fold by LaRiSa in Shimla is a highly-rated hotel known for its exceptional hospitality, comfortable and clean rooms…
Royale Retreat - Luxury Hotel In Shimla
Shimla
★ 4.7 (3,738 reviews analysed)
Royale Retreat is a 4-star luxury hotel in Shimla, known for its elegant rooms, scenic mountain views, and proximity to…
The Hosteller Narkanda
Shimla
★ 4.8 (3,304 reviews analysed)
The Hosteller Narkanda is a cozy, budget-friendly hostel ideal for backpackers, solo travelers, and adventure seekers…