THE HARITAGE HOTEL SHIMLA

THE HARITAGE HOTEL SHIMLA, THE HARITAGE B&B BRIGHTON COTTAGE, below OLD BUS STAND, Shimla, Himachal Pradesh 171001

★ 4.4 · 234 reviews analysed
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Gumo's take

The Heritage Hotel Shimla is a budget-friendly, heritage-themed property known for its warm hospitality and proximity to the old bus stand. While many guests praise the friendly and helpful staff, clean rooms, and delicious vegetarian breakfasts, others highlight the lack of modern amenities like AC and fans, as well as the challenging access via a steep, narrow path. It is best suited for budget-conscious travelers seeking a cozy, no-frills stay in a historic setting.

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How guests rate it

Location
73
Facilities
68
Staff & Service
89
Room Comfort & Cleanliness
62

What guests love

  • Highly praised staff and hospitality, with multiple reviews highlighting the friendliness and helpfulness of staff members like Mr. Dev, Mr. Anand, and Satpal.
  • Clean and well-maintained rooms and bathrooms, with several guests noting the neatness and comfort.
  • Convenient location near the old bus stand and within walking distance to popular attractions like The Ridge and Mall Road.

Worth knowing

  • Lack of modern amenities like air conditioning and fans in rooms, which can be uncomfortable for some guests.
  • Steep and narrow access path from the main road, making it difficult for elderly or disabled guests.
  • Mixed reports on room size and ventilation, with some guests describing rooms as small and potentially claustrophobic.
  • Occasional hygiene and maintenance issues reported in negative reviews, including dirty rooms, water leakage, and insect problems.

Amenities

  • Wi-Fi
  • Front desk (24 hour)
  • Full-service laundry
  • Local shuttle
  • Room service

Common questions

Does the hotel have air conditioning in the rooms?

No, the hotel does not have air conditioning in the rooms, and some rooms also lack fans, which may affect comfort for some guests.

How would you describe the service and hospitality at The Heritage Hotel Shimla?

The service and hospitality are highly praised, with many guests specifically mentioning the friendliness and helpfulness of the staff, including Mr. Dev, Mr. Anand, and Satpal.

Is the hotel's location convenient for exploring Shimla?

Yes, the hotel is conveniently located near the old bus stand and within walking distance to popular attractions like The Ridge and Mall Road.

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