The Zion Hotel Shimla

The Zion Hotel Shimla, Nexa showroom, District Court Road, near Sankat Mochan, Temple, Kachi Ghatti, Shimla, Himachal Pradesh 171005

4.5 · 2,157 reviews analysed
The Zion Hotel Shimla – photo 1
The Zion Hotel Shimla – photo 2
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The Zion Hotel Shimla – photo 4

Gumo's take

The Zion Hotel Shimla is a polished hillside property known for its panoramic views of Shimla valley, elegant dining, and exceptional hospitality. Guests consistently praise the cleanliness of rooms and bathrooms, the quality of food, and the attentiveness of staff like Ms. Archana Verma and Mr. Ishwar Garg. It is particularly favored by families and couples seeking a peaceful retreat with easy access to local attractions like the Hanuman Mandir and The Ridge. While most guests are highly satisfied, a few have noted issues with Wi-Fi reliability and occasional service inconsistencies.

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How guests rate it

Location
88
Facilities
87
Staff & Service
90
Room Comfort & Cleanliness
92

What guests love

  • Exceptional panoramic views from rooms and dining areas, frequently highlighted in guest reviews.
  • Highly praised 24-hour room service and attentive, courteous staff, including specific mentions of individuals like Ms. Archana Verma and Mr. Ishwar Garg.
  • Well-maintained, clean rooms and bathrooms, with positive feedback on amenities like coffee makers and minibars.

Worth knowing

  • Occasional reports of poor or patchy Wi-Fi in guest rooms, affecting work or connectivity.
  • A few negative reviews about food quality, including one instance of a guest encountering a cockroach in their meal.
  • Some guests noted the hotel’s location is a bit removed from central Shimla (like Mall Road), requiring taxis costing around 500 rupees one way.

Amenities

  • Wi-Fi (free)
  • Smoke-free property
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Checks
  • Front desk (24 hour)
  • Concierge
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Housekeeping (daily)
  • Parking (free)
  • Self parking (free)
  • Valet parking (free)
  • Airport shuttle (extra charge)
  • Private car service (extra charge)
  • Car rental onsite
  • Accessible
  • Accessible parking
  • Accessible elevator
  • Air conditioning
  • Coffee maker
  • Minibar
  • Restaurant
  • Bar
  • Table service
  • Buffet dinner
  • Room service (24 hour)
  • Breakfast (extra charge)
  • Breakfast buffet
  • Game room
  • Kid-friendly
  • Activities for kids
  • Fitness center (free)
  • Elliptical machine
  • Treadmill
  • Weight machines
  • Free weights
  • Doctor on call
  • Meeting rooms
  • English
  • Hindi
  • Private bathroom
  • Shower

Common questions

Is the hotel's Wi-Fi reliable for guests?

The hotel's Wi-Fi has been reported as occasionally poor or patchy in guest rooms, which may affect work or connectivity for some guests.

How is the food quality at The Zion Hotel Shimla?

The food quality is frequently mentioned in guest reviews, with 253 positive mentions and 31 negative ones, including one instance of a cockroach found in a meal. However, the breakfast buffet is particularly praised.

Is the hotel located near central Shimla attractions like Mall Road?

The hotel is a bit removed from central Shimla, such as Mall Road, and guests have noted that taxis to these areas can cost around 500 rupees one way.

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