Treebo The Alpine Heritage Residency
Treebo The Alpine Heritage Residency, Near Stop Opposite Talland Milsington Estate, Chotta Shimla, Khalini, Shimla, Himachal Pradesh 171002
Gumo's take
Treebo The Alpine Heritage Residency is a heritage-style hotel in Shimla offering a peaceful, hillside retreat with antique furnishings and scenic views. It is well-suited for budget-conscious travelers seeking a quiet stay away from the Mall Road bustle. The hotel is praised for its 24-hour room service, helpful staff, and proximity to cultural landmarks like the Gaiety Heritage Cultural Complex. However, mixed reviews highlight issues with room cleanliness, inconsistent food quality, and accessibility challenges due to steep stairs.
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Research this stayHow guests rate it
- Location
- 78
- Facilities
- 62
- Staff & Service
- 74
- Room Comfort & Cleanliness
- 58
What guests love
- Helpful and courteous staff, with several guests praising the professionalism and responsiveness of the front desk and service team.
- 24-hour room service and a restaurant with homely food, making it convenient for guests with flexible schedules.
- Scenic views and heritage ambiance, with antique furniture and wooden interiors that create a nostalgic, calm atmosphere.
Worth knowing
- Recurring complaints about poor room hygiene, including dirty linens, foul odors, and unclean bathrooms.
- Inconsistent food quality and pricing, with some guests reporting overcharging and limited breakfast variety.
- Accessibility issues due to steep stairs and lack of wheelchair-friendly infrastructure, making it unsuitable for guests with mobility challenges.
- Location on a ridge requires a walk from the main road, and parking is limited and on a slope, posing challenges for drivers.
Amenities
- Wi-Fi (free)
- Credit cards
- Debit cards
- Cash
- Kid-friendly
- Babysitting
- Accessible
- Accessible parking
- English
- Hindi
- Restaurant
- Buffet dinner
- Room service (24 hour)
- Breakfast (extra charge)
- Breakfast buffet
- Front desk (24 hour)
- Baggage storage
- Concierge
- Full-service laundry
- Wake up calls
- Housekeeping (daily)
- Parking (free)
- Airport shuttle (extra charge)
- Car rental onsite
- Local shuttle
- Private bathroom
Common questions
Does the hotel have 24-hour room service?
Yes, Treebo The Alpine Heritage Residency offers 24-hour room service, which is one of its key highlights and a convenience for guests with flexible schedules.
Is the hotel accessible for guests with mobility challenges?
No, the hotel has accessibility issues due to steep stairs and a lack of wheelchair-friendly infrastructure, making it unsuitable for guests with mobility challenges.
How is the cleanliness of the hotel rooms?
There are mixed reviews regarding room cleanliness, with recurring complaints about dirty linens, foul odors, and unclean bathrooms, despite daily housekeeping services.
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