Crown Plaza Residency Srinagar
Crown Plaza Residency Srinagar, Munawar Link Road, Munawara Abad, Srinagar, Jammu and Kashmir 190001
Gumo's take
Crown Plaza Residency Srinagar is a mid-range hotel in the heart of Srinagar, known for its warm hospitality and family-friendly atmosphere. While the hotel's branding may be misleading (it is not part of the IHG Crown Plaza chain), many guests praise the spacious, clean rooms and the helpful, courteous staff, particularly individuals like Aamir, Mudasir, and Javid. The hotel is conveniently located near major attractions like Dal Lake and the city center, making it a good base for exploring Srinagar. However, some guests have reported inconsistencies in room quality, cleanliness, and amenities, with occasional complaints about hot water availability and maintenance issues.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 68
- Staff & Service
- 82
- Room Comfort & Cleanliness
- 72
What guests love
- Spacious and well-maintained rooms with positive mentions of cleanliness and comfort in many reviews.
- Highly praised staff, particularly Aamir, Mudasir, and Javid, for their helpful and friendly service.
- Convenient location near major attractions like Dal Lake and the city center.
Worth knowing
- Inconsistent room quality and cleanliness, with some guests reporting dirty linens, bad odors, and poor maintenance.
- Issues with hot water availability, especially during winter, and lack of air conditioning in some rooms.
- Some guests reported misleading branding and false advertising, as the hotel is not affiliated with the IHG Crown Plaza chain.
- Lack of a lift and limited amenities like a functional elevator and proper ventilation in certain rooms.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Credit cards
- Debit cards
- Cash
- Kid-friendly
- Accessible
- English
- Hindi
- Private bathroom
- Shower
- Restaurant
- Room service
- Breakfast (free)
- Front desk (24 hour)
- Baggage storage
- Concierge
- Full-service laundry
- Wake up calls
- Gift shop
- Housekeeping (daily)
- Turndown service
- Parking (extra charge)
- Airport shuttle (extra charge)
- Local shuttle
- Air conditioning in some rooms
- Refrigerator
- Coffee maker
- Minibar
Common questions
Is the hotel affiliated with the IHG Crown Plaza chain?
No, the hotel is not part of the IHG Crown Plaza chain, despite its name. Some guests have reported that this may be misleading branding.
What are the main guest concerns regarding room quality and amenities?
Some guests have reported inconsistencies in room quality, including issues with cleanliness, bad odors, and poor maintenance. Additionally, there are occasional complaints about hot water availability and the lack of air conditioning in some rooms.
How is the service quality at the hotel?
The service is highly praised, with positive mentions in 243 reviews. Guests particularly appreciate the helpful and courteous staff, including individuals like Aamir, Mudasir, and Javid.
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