Crown Plaza Residency Srinagar
Crown Plaza Residency Srinagar, Munawar Link Road, Munawara Abad, Srinagar, Jammu and Kashmir 190001
Gumo's take
Crown Plaza Residency Srinagar is a mid-range hotel in the city center, known for its warm hospitality and proximity to Srinagar's main attractions like Dal Lake and the local market. While the hotel has a 4.0/5 Google rating based on 730 reviews, it receives mixed feedback. Positive reviews highlight the friendly and helpful staff, particularly individuals like Mudasir, Amir, and Javid, as well as the cleanliness of rooms and the quality of food. However, recurring complaints include inconsistent room cleanliness, limited dining options, and issues with amenities like hot water and Wi-Fi. It suits budget-conscious travelers who prioritize location and service over luxury.
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Research this stayHow guests rate it
- Location
- 88
- Facilities
- 65
- Staff & Service
- 82
- Room Comfort & Cleanliness
- 68
What guests love
- Friendly and helpful staff, especially Mudasir, Amir, and Javid, who are frequently praised for their service.
- Rooms are generally described as clean and spacious, with some guests noting the comfort of the beds and the availability of amenities like mini-fridges and electric kettles.
- Convenient location in the city center, close to local markets and major attractions like Dal Lake and the airport.
Worth knowing
- Inconsistent room cleanliness and hygiene, with multiple reports of dirty linens, unclean bathrooms, and poor maintenance.
- Limited and repetitive dining options, with breakfast and room service receiving frequent criticism for poor variety and quality.
- Issues with amenities like hot water availability and Wi-Fi reliability, particularly during peak hours or in winter.
- Some guests feel misled by the hotel's branding and online images, which do not match the actual property or room conditions.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Credit cards
- Debit cards
- Cash
- Kid-friendly
- Accessible
- English
- Hindi
- Private bathroom
- Shower
- Restaurant
- Room service
- Breakfast (free)
- Front desk (24 hour)
- Baggage storage
- Concierge
- Full-service laundry
- Wake up calls
- Gift shop
- Housekeeping (daily)
- Turndown service
- Parking (extra charge)
- Airport shuttle (extra charge)
- Local shuttle
- Air conditioning in some rooms
- Refrigerator
- Coffee maker
- Minibar
Common questions
Is the hotel's location convenient for visiting Srinagar's main attractions?
Yes, Crown Plaza Residency Srinagar is located in the city center and is close to major attractions like Dal Lake and the local market, making it a convenient choice for travelers.
How is the service quality at the hotel?
The service is generally praised, with 243 positive mentions in reviews, particularly highlighting staff members like Mudasir, Amir, and Javid for their friendly and helpful service.
Are there any common complaints about the hotel's cleanliness or amenities?
Yes, there are recurring complaints about inconsistent room cleanliness, with reports of dirty linens and unclean bathrooms. Some guests also noted issues with hot water availability and unreliable Wi-Fi.
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