Hotel New River View
Hotel New River View, LD Hospital Rd, Gonikhan, Market, Srinagar, Jammu and Kashmir 190001
Gumo's take
Hotel New River View in Srinagar is known for its prime location along the Jhelum River and its warm hospitality. Guests frequently praise the cleanliness of the rooms, the quality of the food, and the helpfulness of the staff, particularly Mr. Afan and Mr. Shakir. The hotel is ideal for travelers seeking a budget-friendly stay with a scenic view and convenient access to Lal Chowk and local markets. While the hotel has a strong positive reputation, a few guests have reported issues with cleanliness, service, and amenities in some rooms.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 76
- Staff & Service
- 88
- Room Comfort & Cleanliness
- 82
What guests love
- Outstanding hospitality and staff service, with multiple guests highlighting the helpfulness of Mr. Afan and Mr. Shakir.
- Clean and well-maintained rooms with a beautiful river view, especially appreciated in the morning.
- Good food quality and variety, with many reviews praising the taste and service at the on-site restaurant.
Worth knowing
- Some guests reported issues with room cleanliness, including dirty bed sheets and unhygienic bathrooms.
- A few reviews mentioned problems with amenities such as non-functional heaters and lack of hot water.
- Negative feedback about poor staff behavior and unresponsiveness in some cases, particularly from 1-star reviews.
- Issues with service reliability, including complaints about extra charges and unfulfilled requests for river view rooms.
Common questions
How is the service quality at Hotel New River View?
The service quality is mostly positive, with 108 positive reviews praising the hospitality and helpfulness of the staff, particularly Mr. Afan and Mr. Shakir. However, there are 8 negative reviews mentioning poor staff behavior and unresponsiveness in some cases.
Is the hotel clean and well-maintained?
Most guests find the hotel clean and well-maintained, with 19 positive reviews about cleanliness. However, 6 negative reviews mention issues like dirty bed sheets and unhygienic bathrooms in some rooms.
How is the breakfast at Hotel New River View?
Breakfast is highly praised by guests, with 14 positive reviews highlighting its quality and variety. There are no negative reviews about breakfast, indicating a consistently good experience.
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