Hotel Pine Spring
Hotel Pine Spring, Near Town Square Mall, Wazir Bagh, Srinagar, Jammu and Kashmir 191121
Gumo's take
Hotel Pine Spring in Srinagar is a controversial property known for misleading guests about their booking and location. Guests have reported being redirected from the Wazirbagh branch to a remote Nowgam branch, which was not advertised and fell short of expectations. The hotel appears to be best avoided by tourists seeking reliable and transparent accommodation, as the experience is marred by deceptive practices and poor communication.
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Research this stayHow guests rate it
- Location
- 20
- Facilities
- 30
- Staff & Service
- 15
- Room Comfort & Cleanliness
- 40
What guests love
- The hotel has a presence in multiple locations, potentially offering varied options for guests.
- It appears to maintain a decent user rating, suggesting some positive experiences from other guests.
Worth knowing
- The hotel has been accused of misleading guests about their booking and redirecting them to a different, unadvertised location.
- The Nowgam branch is described as shabby and not in line with the price paid or expectations.
- Staff were uncooperative and unhelpful when confronted about the discrepancy in booking details.
- The hotel's practices suggest a lack of transparency and poor customer service.
Common questions
Is Hotel Pine Spring located in Srinagar?
Yes, Hotel Pine Spring is located in Srinagar, though guests have reported being redirected to a remote Nowgam branch, which was not advertised.
Have guests experienced issues with the hotel's booking or location?
Yes, guests have reported being misled about their booking and redirected to a different, unadvertised location, which fell short of expectations and was described as shabby.
What are the key limitations of staying at Hotel Pine Spring?
Key limitations include misleading guests about their booking, redirecting them to a remote Nowgam branch, and poor customer service with uncooperative staff when discrepancies were raised.
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