Hotel The Grand Mamta
Hotel The Grand Mamta, Dalgate Bridge, near Temple, Karapura Pain, Chinar Bagh, Khonakhan, Srinagar, Jammu and Kashmir 190001
Gumo's take
Hotel The Grand Mamta is a 3-star property in Srinagar known for its warm hospitality, proximity to Dal Lake, and family-friendly amenities. Guests frequently praise the staff for their exceptional service, particularly drivers like Zahid, Tariq, and Tanveer, who are highlighted for their professionalism and local knowledge. The hotel offers a range of facilities including a pool, spa, and fitness center, making it a popular choice for both leisure and business travelers. While the breakfast buffet and room cleanliness are consistently appreciated, some guests have noted inconsistencies in food pricing and maintenance issues.
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Research this stayHow guests rate it
- Location
- 89
- Facilities
- 72
- Staff & Service
- 86
- Room Comfort & Cleanliness
- 78
What guests love
- Exceptional staff service, particularly from drivers and front desk personnel, who are frequently praised for their professionalism and helpfulness.
- Proximity to Dal Lake and major attractions, with many guests noting the convenience of the location.
- Well-maintained rooms with positive feedback on cleanliness and comfort, especially for families.
Worth knowing
- Some guests reported issues with room maintenance, including faulty lights, plug points, and lack of requested amenities like bathtubs.
- Food pricing and portion sizes were criticized in several reviews, with some guests finding the cost disproportionate to the quality and quantity.
- A few negative reviews highlighted poor service from certain staff members, including unprofessional behavior and lack of responsiveness.
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Full-service laundry
- Kid-friendly
- Parking (free)
- Airport shuttle (extra charge)
- Local shuttle
- Accessible
- Private bathroom
- Bathtub in some rooms
- Shower
- Restaurant
- Buffet dinner
- Room service
- Breakfast (free)
- Breakfast buffet
- Pool
- Hot tub
- Fitness center
- Spa
- Hair salon
- Business center
- Air conditioning
- Kitchen in some rooms
- Refrigerator
- Microwave in some rooms
- Coffee maker
- Minibar in some rooms
Common questions
Is the hotel family-friendly, and what amenities are available for families?
Yes, Hotel The Grand Mamta is family-friendly and offers amenities such as kid-friendly facilities, refrigerators, and microwaves in the rooms. Guests have also praised the hotel for being a comfortable and convenient option for families.
What are the most common guest complaints about the hotel?
Some guests have reported issues with room maintenance, such as faulty lights and plug points, and noted inconsistencies in food pricing and portion sizes at the restaurant and buffet. A few reviews also mentioned poor service from certain staff members.
What unique amenities does Hotel The Grand Mamta offer compared to other hotels in Srinagar?
The hotel is one of the few in the area with a pool, hot tub, fitness center, and spa. It also features a business center, free breakfast buffet, and is located just a 7-minute drive from Nehru Park.
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