Radisson Collection Hotel & Spa, Riverfront Srinagar

Radisson Collection Hotel & Spa, Riverfront Srinagar, near Silk Factory Road, Jehlum Bund, Rajbagh, Srinagar, Jammu and Kashmir 190008

4.8 · 1,213 reviews analysed
Radisson Collection Hotel & Spa, Riverfront Srinagar – photo 1
Radisson Collection Hotel & Spa, Riverfront Srinagar – photo 2
Radisson Collection Hotel & Spa, Riverfront Srinagar – photo 3
Radisson Collection Hotel & Spa, Riverfront Srinagar – photo 4

Gumo's take

Radisson Collection Hotel & Spa, Riverfront Srinagar is a modern, upscale hotel known for its scenic riverfront location and exceptional hospitality. Guests frequently praise the cleanliness of the rooms, the professionalism and warmth of the staff, and the quality of the food, particularly the breakfast buffet. The hotel is ideal for both leisure and business travelers, offering a peaceful retreat with easy access to Srinagar’s major attractions like Dal Lake and the city center. While the hotel has a few recurring issues with service during high-occupancy periods, the overall guest experience is overwhelmingly positive.

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How guests rate it

Location
90
Facilities
88
Staff & Service
85
Room Comfort & Cleanliness
92

What guests love

  • Highly praised for cleanliness and room maintenance, with guests frequently mentioning spotless rooms and attentive housekeeping.
  • Exceptional staff service, with many reviews highlighting the friendliness, responsiveness, and professionalism of named staff members like Khushboo, Uzair, and Mysar.
  • Strong dining experience, particularly the breakfast buffet, which is described as delicious and well-organized.

Worth knowing

  • Service issues during high-occupancy periods, such as weddings or conventions, where guests report being overlooked or receiving delayed assistance.
  • Some guests noted inconsistencies in food quality and service at the Sapphire restaurant, including long wait times and taste complaints.
  • A few reports of poor coordination among staff, including slow room service and unprofessional behavior from certain front desk and security personnel.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Smoke-free property
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Checks
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Convenience store
  • Full-service laundry
  • Self-service laundry
  • Elevator
  • Social hour
  • Wake up calls
  • Gift shop
  • Housekeeping (daily)
  • Turndown service
  • Parking (free)
  • Self parking
  • Valet parking
  • Airport shuttle (extra charge)
  • Private car service (extra charge)
  • Car rental onsite
  • Local shuttle
  • Accessible
  • Accessible parking
  • Accessible elevator
  • Business center
  • Meeting rooms
  • Air conditioning
  • Refrigerator
  • Coffee maker
  • Minibar
  • Restaurant
  • Bar
  • Table service
  • Buffet dinner
  • Room service
  • Breakfast (extra charge)
  • Breakfast buffet
  • Vending machines
  • Bicycle rental (extra charge)
  • Golf
  • Watercraft rental (extra charge)
  • Water skiing
  • Game room
  • Boutique shopping
  • Kid-friendly
  • Babysitting
  • Activities for kids
  • Kids' club
  • Indoor pool
  • Outdoor pool
  • Adult-only pool
  • Lifeguard
  • Hot tub
  • Fitness center (extra charge)
  • Elliptical machine
  • Treadmill
  • Weight machines
  • Free weights
  • Massage
  • Sauna
  • Spa
  • Hair salon
  • Doctor on call
  • Arabic
  • English
  • Hindi
  • Private bathroom
  • Bathtub in some rooms
  • Shower

Common questions

Is the hotel known for good service, and are there any exceptions?

Yes, the hotel is highly praised for its service, with 315 positive mentions in reviews. However, a few guests reported service delays during high-occupancy periods like weddings or conventions.

What do guests say about the breakfast and dining experience at the hotel?

Guests frequently praise the breakfast buffet, with 26 positive mentions in reviews. However, there are a few complaints about inconsistencies in food quality and long wait times at the Sapphire restaurant.

How is the cleanliness of the rooms and housekeeping service?

The hotel is highly praised for cleanliness, with 16 positive mentions and 26 references to housekeeping in reviews. Guests consistently describe the rooms as spotless and the housekeeping service as attentive.

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