The Heritage Group of Houseboats
The Heritage Group of Houseboats, Karapura, Rainawari, Srinagar, Jammu and Kashmir 190001
Gumo's take
The Heritage Group of Houseboats in Srinagar offers a unique floating accommodation experience on Dal Lake, ideal for travelers seeking a memorable and scenic stay. The houseboats are praised for their cleanliness, spacious rooms, and warm hospitality, particularly from the owner Mr. Altaf Chapri and staff like Maqbool and Bashir. However, the property is best suited for guests with flexible expectations, as it is more of a homestay than a luxury hotel. The location is a major highlight, with proximity to key attractions like Dal Lake, Nehru Park, and the floating bazaar.
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Research this stayHow guests rate it
- Location
- 92
- Facilities
- 75
- Staff & Service
- 65
- Room Comfort & Cleanliness
- 88
What guests love
- Clean and spacious rooms with hot water availability, as noted in multiple 5-star reviews.
- Unique location on Dal Lake, offering a scenic and tranquil experience with proximity to major attractions.
- Friendly and family-like treatment from the owner and staff, enhancing the overall guest experience.
Worth knowing
- Unreliable communication and poor customer service, with multiple reports of unresponsive staff and unprofessional behavior.
- Inconsistent availability of basic amenities like Wi-Fi and warm water, as highlighted in several 1-star reviews.
- Rooms and facilities may not meet expectations of guests seeking luxury, with some guests feeling misled about the property's condition.
Amenities
- Parking
- Breakfast
- Wi-Fi
- Air conditioning
- Smoke-free property
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- No pools
- Hot tub
- Airport shuttle
- Car rental onsite
- Local shuttle
- Pet-friendly
- Kitchen in some rooms
- Private bathroom
- Bathtub
- Shower
- Restaurant
- Table service
- Buffet dinner
- Room service
- Front desk
- Baggage storage
- Currency exchange
- Full-service laundry
- Housekeeping
- No fitness center
- No spa
Common questions
Does The Heritage Group of Houseboats offer air conditioning in the rooms?
Yes, the hotel is one of the few in the area with air conditioning, making it a notable feature for guests.
Is there a restaurant available on the houseboat?
Yes, the hotel has a restaurant with a dinner buffet, providing guests with on-site dining options.
Are the houseboats suitable for guests looking for luxury accommodations?
No, the property is more of a homestay and may not meet the expectations of guests seeking luxury, as noted in some reviews.
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