The Shelter Heritage A Boutique Hotel

The Shelter Heritage A Boutique Hotel, Near Old Mejhoor Bridge, Road, K P Bagh, Srinagar, Jammu and Kashmir 190008

4.5 · 572 reviews analysed
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Gumo's take

The Shelter Heritage A Boutique Hotel in Srinagar is a budget-friendly, family-run property known for its warm hospitality and personalized service. Guests frequently praise the staff for their kindness and attentiveness, with several reviews highlighting individuals like Aijaz, Azhar, and Burhan for their exceptional support. The hotel offers cozy, clean rooms with basic amenities like heating and Wi-Fi, and the food is described as tasty and often home-cooked. While the location is somewhat removed from major tourist attractions like Dal Lake, the hotel compensates with a homely atmosphere and affordable rates. It is particularly well-suited for travelers seeking a comfortable, no-frills stay with a focus on service and local experiences.

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How guests rate it

Location
68
Facilities
82
Staff & Service
93
Room Comfort & Cleanliness
88

What guests love

  • Exceptional staff service, with multiple reviews praising the kindness and helpfulness of individuals like Aijaz, Azhar, and Burhan.
  • Clean, cozy rooms with heating and basic amenities, often described as 'home away from home'.
  • Affordable pricing with good value for money, especially for travelers seeking a budget-friendly stay.

Worth knowing

  • Location is somewhat remote from major tourist attractions like Dal Lake and Lal Chowk, requiring additional travel time.
  • Some guests reported issues with food quality, including limited variety and occasional dissatisfaction with taste.
  • A few reviews mentioned minor issues with room size, water supply, and heating functionality during off-season.

Amenities

  • Wi-Fi (free)
  • Public internet workstation
  • Smoke-free property
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Checks
  • Front desk (24 hour)
  • Baggage storage
  • Currency exchange
  • Full-service laundry
  • Wake up calls
  • Gift shop
  • Housekeeping (daily)
  • Doctor on call
  • Accessible
  • Accessible parking
  • Air conditioning in some rooms
  • Refrigerator in some rooms
  • Coffee maker
  • Restaurant
  • Table service
  • Room service
  • Breakfast (free)
  • Bicycle rental (extra charge)
  • Golf
  • Water skiing
  • Game room
  • Boutique shopping
  • Kid-friendly
  • Parking (free)
  • Self parking (free)
  • Airport shuttle (extra charge)
  • Private car service (extra charge)
  • Car rental onsite
  • Local shuttle
  • Meeting rooms
  • English
  • Hindi
  • Private bathroom
  • Shower

Common questions

Is the hotel located near major tourist attractions in Srinagar?

The hotel is somewhat remote from major attractions like Dal Lake and Lal Chowk, but it is only an 8-minute drive to the Zero Bridge.

What kind of food options are available at the hotel?

The hotel offers tasty, home-cooked meals and complimentary breakfast. However, some guests have noted occasional dissatisfaction with the variety and taste of the food.

How is the service at The Shelter Heritage A Boutique Hotel?

The service is highly praised, with many guests specifically mentioning the kindness and helpfulness of staff members like Aijaz, Azhar, and Burhan. Service-related reviews are overwhelmingly positive.

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