Townhouse by OYO Rajbagh Formerly Hotel Modern
Townhouse by OYO Rajbagh Formerly Hotel Modern, Plot No.77, Zero Bridge, near Modern Hospital, Rajbagh, Srinagar, Jammu and Kashmir 190008
Gumo's take
Townhouse by OYO Rajbagh Formerly Hotel Modern is a mid-range hotel in Srinagar known for its strong hospitality and 24-hour front desk service. It is praised for its cleanliness, food quality, and cooperative staff, particularly Mehraj and other named staff members. However, the hotel has mixed reviews, with some guests reporting issues like poor cleanliness, unprofessional staff behavior, and misleading room descriptions. It is best suited for travelers who prioritize friendly service and are willing to overlook occasional inconsistencies in quality.
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Research this stayHow guests rate it
- Location
- 75
- Facilities
- 68
- Staff & Service
- 78
- Room Comfort & Cleanliness
- 62
What guests love
- Highly praised hospitality and cooperative staff, especially Mehraj and other named personnel
- Clean rooms and good food quality, with some guests noting daily cleaning and tasty meals
- 24-hour hot water and room heaters, which are rare in the area
Worth knowing
- Inconsistent cleanliness and hygiene in rooms and bathrooms, with some guests reporting unclean bedding and odors
- Unprofessional and rude behavior from some staff members, particularly the manager
- Misleading online room descriptions and issues with booking confirmations, including denied check-ins and extra charges
- Proximity to a mosque that causes early morning disturbances due to Azan
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Full-service laundry
- Elevator
- Parking (free)
- Local shuttle
- Accessible
- Room service
- Breakfast (extra charge)
- Air conditioning in some rooms
Common questions
Is the hotel's service generally good, and are there any exceptions?
Yes, the hotel is highly praised for its service, with 66 positive mentions in reviews. However, there are 10 negative comments, particularly about unprofessional behavior from some staff members, including the manager.
Does the hotel have air conditioning, and how is the cleanliness of the rooms?
Yes, it is one of the few hotels in the area with air conditioning in some rooms. Cleanliness is mixed, with 12 positive and 6 negative reviews; some guests reported unclean bedding and odors in rooms and bathrooms.
How is the location, and are there any disturbances nearby?
The hotel is conveniently located, a 6-minute walk from Zero Bridge. However, it is near a mosque, and some guests have mentioned early morning disturbances due to the Azan (call to prayer).
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