Urban Inn Resort

Urban Inn Resort, Lane Number 4, Omer Colony A, Paraypora, Ibrahim, Srinagar, Jammu and Kashmir 190023

4.1 · 23 reviews analysed
Urban Inn Resort – photo 1

Gumo's take

Urban Inn Resort in Srinagar is known for its warm hospitality and comfortable accommodations, making it a popular choice for travelers seeking a relaxed stay. Guests frequently praise the cleanliness of the rooms, the friendly and helpful staff, and the hotel's convenient location. However, some negative reviews highlight issues with room maintenance and food quality, which may affect guest satisfaction. Overall, the hotel is well-regarded for its service and atmosphere, particularly for families and those looking for a peaceful retreat.

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How guests rate it

Location
85
Facilities
70
Staff & Service
85
Room Comfort & Cleanliness
80

What guests love

  • Warm and welcoming staff who are described as helpful and friendly, with specific mention of Manager Tariq Rehman and Irsaad Aayat Kashmiri Janab.
  • Clean and well-maintained rooms, with guests noting the spacious and spotless nature of the accommodations.
  • Convenient location that is praised for being close to key areas while remaining quiet and relaxing.

Worth knowing

  • Some guests reported issues with room maintenance, including broken fixtures like taps and fans, and rooms that had not been opened for months.
  • A few reviews mentioned poor food quality and lack of attention to guest needs, such as not checking in on guests after dinner.

Common questions

What do guests say about the service at Urban Inn Resort?

Guests consistently praise the service at Urban Inn Resort, with 5 positive mentions of the warm, friendly, and helpful staff, including specific recognition of Manager Tariq Rehman and Irsaad Aayat Kashmiri Janab. There are no negative comments about the service.

Is the hotel clean and well-maintained?

Yes, the hotel is noted for its clean and well-maintained rooms, with guests describing them as spacious and spotless. However, a few guests reported issues with room maintenance, such as broken fixtures and rooms that had not been opened for months.

What are the common complaints about the hotel?

Some guests have reported issues with room maintenance, including broken taps and fans, and rooms that were not properly maintained. Additionally, a few reviews mentioned poor food quality and a lack of attention to guest needs after dinner.

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