Ginger Surat (City Center)

Ginger Surat (City Center), Doriwala Square, Railway Station Rd, Lal Darwaja, Varachha, Surat, Gujarat 395003

4.0 · 2,370 reviews analysed
Ginger Surat (City Center) – photo 1
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Gumo's take

Ginger Surat (City Center) is a budget-friendly hotel located near Surat Railway Station, offering 24-hour room service, a restaurant with a dinner buffet, and a fitness center with weight machines. It is particularly praised for its friendly and professional staff, especially individuals like Malay, Sahid, and Sitaram, who are frequently highlighted for their hospitality. While the hotel is appreciated for its cleanliness and convenient location, some guests have noted issues with room maintenance, noise, and food quality. It suits travelers seeking a basic, functional stay with good service and proximity to transportation.

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How guests rate it

Location
88
Facilities
72
Staff & Service
86
Room Comfort & Cleanliness
68

What guests love

  • Highly praised staff, including Malay, Sahid, and Sitaram, who are frequently mentioned for their professionalism and helpfulness.
  • 24-hour room service and a restaurant with a dinner buffet, which is a rare feature in the area.
  • Clean and well-maintained rooms, with many guests noting the hygiene and comfort.

Worth knowing

  • Some guests reported issues with room maintenance, including broken fixtures and poor cleanliness in certain rooms.
  • Noise complaints, including construction noise and lack of soundproofing, were mentioned in several negative reviews.
  • Food quality and service at the in-house restaurant, Indian Zaiqa, were criticized for inconsistency and poor presentation.

Amenities

  • Wi-Fi (free)
  • Smoke-free property
  • Credit cards
  • Debit cards
  • Front desk (24 hour)
  • Baggage storage
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Housekeeping (daily)
  • Parking (free)
  • Airport shuttle (extra charge)
  • Car rental onsite
  • Local shuttle
  • Accessible
  • Accessible parking
  • Accessible elevator
  • Air conditioning
  • Refrigerator
  • Coffee maker
  • Restaurant
  • Table service
  • Buffet dinner
  • Room service (24 hour)
  • Breakfast (extra charge)
  • Vending machines
  • Kid-friendly
  • Activities for kids
  • Fitness center (free)
  • Treadmill
  • Weight machines
  • Free weights
  • Doctor on call
  • Meeting rooms
  • English
  • Hindi
  • Private bathroom
  • Shower

Common questions

Does Ginger Surat (City Center) offer 24-hour room service?

Yes, Ginger Surat (City Center) offers 24-hour room service, which is a rare feature in the area and highly appreciated by guests.

What are the common guest complaints about the hotel?

Some guests have reported issues with room maintenance, including broken fixtures and poor cleanliness in certain rooms, as well as noise from construction and lack of soundproofing.

Is there a restaurant on-site, and what are the dining options?

Yes, the hotel has a restaurant called Indian Zaiqa, which offers a dinner buffet and table service. While guests generally like the availability of dining, some have noted inconsistencies in food quality and presentation.

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