Surat Marriott Hotel
Surat Marriott Hotel, Surat - Dumas Rd, Ambika Niketan, Athwa, Surat, Gujarat 395007
Gumo's take
The Surat Marriott Hotel is a 5-star riverside property known for its luxurious accommodations, spa, and outdoor pool. It is particularly praised for its exceptional service, especially from staff like Hitesh, Bishwa, and Prasenjit, who are frequently highlighted for their attentiveness and hospitality. Guests appreciate the hotel's spacious rooms, diverse dining options, and proximity to attractions like the Shri Ambika Niketan Mandir. While the hotel excels in most areas, some reviews note inconsistencies in service and minor issues with room cleanliness and noise.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 80
- Staff & Service
- 88
- Room Comfort & Cleanliness
- 82
What guests love
- Exceptional service from dedicated staff like Hitesh, Bishwa, and Prasenjit, who are frequently praised for their attentiveness and hospitality.
- Highly rated dining options and breakfast buffet, with specific mentions of the Table 101 restaurant and diverse food choices.
- Prime riverside location with scenic views and proximity to key attractions like the Shri Ambika Niketan Mandir.
Worth knowing
- Some guests reported issues with room cleanliness, including stained bathrobes, unclean water bottles, and poor soundproofing.
- Inconsistent service quality, with a few negative reviews citing unresponsive or unprofessional staff behavior.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- Smoke-free property
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Babysitting
- Outdoor pool
- Fitness center
- Elliptical machine
- Treadmill
- Weight machines
- Free weights
- Massage
- Spa
- Hair salon
- Doctor on call
- Business center
- Meeting rooms
- Air conditioning
- Coffee maker
- Minibar
- Restaurant
- Buffet dinner
- Room service (24 hour)
- Breakfast (extra charge)
- Breakfast buffet
- Front desk (24 hour)
- Baggage storage
- Concierge
- Currency exchange
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping (daily)
- Turndown service
- Parking (free)
- Self parking (free)
- Valet parking (free)
- Local shuttle
- Accessible
- Accessible parking
- Accessible elevator
- Accessible pool
- English
- Hindi
- Private bathroom
- Bathtub in some rooms
- Shower
Common questions
What are the key strengths of the Surat Marriott Hotel?
The Surat Marriott Hotel is known for its exceptional service from dedicated staff like Hitesh, Bishwa, and Prasenjit, highly rated dining options including the Table 101 restaurant, and a prime riverside location with scenic views and proximity to attractions like the Shri Ambika Niketan Mandir.
Are there any common issues guests have reported about the hotel?
Some guests have reported issues with room cleanliness, such as stained bathrobes and unclean water bottles, as well as poor soundproofing and inconsistent service quality from certain staff members.
What amenities are available at the Surat Marriott Hotel?
The hotel offers amenities such as an outdoor pool, fitness center, spa, free Wi-Fi, multiple dining options, business center, meeting rooms, and 24-hour room service. It also provides babysitting services and supports various payment methods including credit cards, debit cards, and NFC mobile payments.
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