Hyatt Regency Sydney
Hyatt Regency Sydney, 161 Sussex St, Sydney NSW 2000, Australia
Gumo's take
Hyatt Regency Sydney is a 5-star hotel located in the heart of the city, offering guests panoramic views of Darling Harbour and proximity to major attractions like the Sydney Opera House and Darling Harbour. Known for its upscale ambiance and convenient location, it appeals to both business and leisure travelers. The hotel is praised for its rooftop bar, breakfast buffet, and attentive service, though some guests have noted issues with room size, noise, and bathroom maintenance. While the property is modern and well-connected, recurring complaints about cleanliness and outdated facilities suggest a need for ongoing improvements.
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Research this stayHow guests rate it
- Location
- 91
- Facilities
- 72
- Staff & Service
- 82
- Room Comfort & Cleanliness
- 68
What guests love
- Excellent location with easy access to Darling Harbour, Sydney Opera House, and public transport.
- Highly praised breakfast buffet with a wide variety of options.
- Professional and helpful staff, with several reviews highlighting exceptional service from specific team members.
Worth knowing
- Recurring complaints about bathroom cleanliness and outdated fixtures, including mold and poor maintenance.
- Noise issues in certain rooms, particularly those near the highway or rooftop bar, affecting sleep quality.
- Some guests found the rooms to be small or outdated, especially for the price, with limited closet space and dated furnishings.
- Issues with amenities such as the lack of complimentary water and limited in-room storage.
Amenities
- Free Wi-Fi
- Paid breakfast
- Paid parking
- Accessible
- Pool
- Air-conditioned
- Laundry service
- Business centre
- Pet-friendly
- Room service
- Restaurant
- Airport shuttle
- Fitness centre
- Bar
- Smoke-free
Common questions
Is the hotel's location convenient for visiting major attractions like the Sydney Opera House and Darling Harbour?
Yes, Hyatt Regency Sydney is located in the heart of the city and offers easy access to major attractions like the Sydney Opera House and Darling Harbour, which is within walking distance.
What do guests say about the breakfast at Hyatt Regency Sydney?
Guests highly praise the breakfast buffet at Hyatt Regency Sydney, noting it has a wide variety of options. However, it should be noted that breakfast is a paid service, not complimentary.
Are there any common complaints about the rooms or bathrooms at the hotel?
Yes, some guests have reported recurring issues with bathroom cleanliness and outdated fixtures, including mold and poor maintenance. Additionally, some rooms are described as small or outdated, especially for the price.
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