Mercure Sydney
Mercure Sydney, 818-820 George St, Sydney NSW 2000, Australia
Gumo's take
Mercure Sydney is a 4-star hotel in a prime location near Central Station, offering a convenient base for exploring Sydney. It is known for its clean, comfortable rooms, helpful staff, and proximity to public transport and major attractions like the Opera House and Darling Harbour. Guests frequently praise the breakfast buffet, the rooftop pool and sauna, and the friendly, efficient service. While the hotel is well-suited for business travelers and families, some guests note that the rooms can be noisy and the pool is small and cold.
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Research this stayHow guests rate it
- Location
- 92
- Facilities
- 72
- Staff & Service
- 86
- Room Comfort & Cleanliness
- 78
What guests love
- Highly praised staff service, with many guests noting the helpfulness and professionalism of the front desk and concierge.
- Excellent location near Central Station and major attractions, making it ideal for both business and leisure travelers.
- Well-regarded breakfast buffet with a variety of options, including international and vegetarian choices.
Worth knowing
- Some guests reported issues with room noise, including noisy air conditioning and thin walls between rooms.
- The indoor pool was described as small, cold, and in some cases, poorly maintained (e.g., with mold or cloudy water).
- A few guests noted that the bathrooms were outdated, with issues like poor drainage and lack of storage.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- Smoke-free property
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Kid-friendly
- Pool
- Indoor pool
- Parking (extra charge)
- Self parking (extra charge)
- Valet parking (extra charge)
- Airport shuttle (extra charge)
- Accessible
- Accessible parking
- Accessible elevator
- Accessible pool
- Business center
- Meeting rooms
- Air conditioning
- Refrigerator
- Coffee maker in some rooms
- Private bathroom
- Bathtub in some rooms
- Shower
- Restaurant
- Bar
- Table service
- Room service
- Breakfast (extra charge)
- Breakfast buffet
- Front desk (24 hour)
- Baggage storage
- Concierge
- Convenience store
- Currency exchange
- Self-service laundry
- Elevator
- Social hour
- Wake up calls
- Gift shop
- Housekeeping (daily)
- Fitness center (free)
- Elliptical machine
- Treadmill
- Weight machines
- Massage
- Sauna
- Hair salon
- Doctor on call
- Arabic
- Cantonese
- English
- Filipino
- French
- German
- Hindi
- Indonesian
- Japanese
- Korean
- Mandarin
- Portuguese
- Russian
- Spanish
- Vietnamese
Common questions
Is the hotel near public transport and major attractions?
Yes, Mercure Sydney is located near Central Station and is close to major attractions like the Opera House and Darling Harbour, making it convenient for both business and leisure travelers.
What are the main issues guests have reported about the hotel rooms?
Some guests have reported that the rooms can be noisy due to the air conditioning and thin walls between rooms. Additionally, a few mentioned that the bathrooms are outdated with issues like poor drainage and lack of storage.
Does the hotel have a breakfast buffet, and what do guests say about it?
Yes, the hotel has a well-regarded breakfast buffet with a variety of options, including international and vegetarian choices. Guests frequently praise the quality and variety of the breakfast.
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