Hotel Heritage Grand -Thane
Hotel Heritage Grand -Thane, Circle, Kolshet Rd, opp. Vintage Ponit Residency, Dokali Pada, Dhokali, Thane West, Thane, Maharashtra 400607
Gumo's take
Hotel Heritage Grand - Thane is a budget-friendly hotel known for its warm hospitality, clean and comfortable rooms, and excellent food. It is particularly praised for its attentive and helpful staff, especially Raima, Salman, and Mr. Allen, who are frequently highlighted for their professionalism and courteous service. The hotel is well-suited for business travelers, families, and those seeking a peaceful staycation. Guests often commend the spacious rooms with good views, the variety of food options, and the hotel's ability to accommodate events and weddings with ease.
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Research this stayHow guests rate it
- Location
- 75
- Facilities
- 82
- Staff & Service
- 91
- Room Comfort & Cleanliness
- 88
What guests love
- Highly attentive and friendly staff, particularly Raima, Salman, and Mr. Allen, who are frequently praised for their helpfulness and professionalism.
- Clean, well-maintained, and spacious rooms with good views, especially on higher floors.
- Excellent food quality and variety, with a special emphasis on regional and authentic cuisine.
Worth knowing
- Breakfast options are limited, with some guests noting a lack of variety, especially for vegetarians.
- Occasional issues with housekeeping, including delayed replenishment of in-room amenities and inconsistent service.
Amenities
- Wi-Fi (free)
- Credit cards
- Debit cards
- Cash
- Parking (free)
- Local shuttle
- Not accessible
- Air conditioning
- Restaurant
- Room service
- Breakfast (extra charge)
- Front desk (24 hour)
- Baggage storage
- Concierge
- Full-service laundry
- Elevator
- Housekeeping
- Meeting rooms
- English
- Hindi
Common questions
Is the hotel suitable for families or business travelers?
Yes, Hotel Heritage Grand - Thane is well-suited for both families and business travelers due to its clean and spacious rooms, warm hospitality, and attentive service.
What are the key strengths of the hotel's staff?
The hotel's staff, particularly Raima, Salman, and Mr. Allen, are frequently praised for their professionalism, helpfulness, and courteous service, contributing to a positive guest experience.
Are there any limitations regarding food or amenities?
Breakfast options are limited, with some guests noting a lack of variety, especially for vegetarians. Additionally, housekeeping has had occasional issues such as delayed replenishment of in-room amenities.
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