Hotel Ratna Palace Residency

Hotel Ratna Palace Residency, S.T.Workshop, Next to Akruti S.M.C, Near Khopat, Lal Bahadur Shastri Marg, Khopat, Thane West, Thane, Maharashtra 400601

3-star property 3.8 · 757 reviews analysed
Hotel Ratna Palace Residency – photo 1
Hotel Ratna Palace Residency – photo 2
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Hotel Ratna Palace Residency – photo 4

Gumo's take

Hotel Ratna Palace Residency is a budget-friendly hotel in Thane, known for its clean rooms, basic amenities, and in-house restaurant. It is particularly suited for short stays, business travelers, and couples, with many guests praising the helpful and friendly staff. While the rooms are described as small and sometimes cramped, the hotel is praised for its location near Thane railway station and for offering good food at reasonable prices. However, some guests have noted issues with room size, inconsistent amenities like Wi-Fi and hot water, and a few negative experiences with service.

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How guests rate it

Location
80
Facilities
65
Staff & Service
75
Room Comfort & Cleanliness
62

What guests love

  • Clean and well-maintained rooms with helpful and friendly staff, especially Mr. Anand, who is frequently mentioned for his assistance.
  • Good in-house restaurant with a variety of food options, including vegetarian and non-vegetarian dishes, and reasonably priced drinks.
  • Convenient location near Thane railway station and accessible via auto-rickshaws, making it ideal for business travelers and short stays.

Worth knowing

  • Rooms are often described as small, cramped, and not suitable for families or long stays, with some guests mentioning issues with space and layout.
  • Inconsistent amenities such as non-functional Wi-Fi, broken AC remotes, and unreliable hot water supply have been reported in multiple reviews.
  • Some guests have noted issues with the hotel's ambiance, including a stinky entrance through the bar and a lack of proper ventilation in rooms.

Amenities

  • Wi-Fi
  • Restaurant
  • Bar
  • Table service
  • Room service
  • Breakfast
  • Credit cards
  • Debit cards
  • Cash
  • Front desk
  • Baggage storage
  • Concierge
  • Convenience store
  • Full-service laundry
  • Wake up calls
  • Housekeeping
  • Kid-friendly
  • Car rental onsite
  • Local shuttle
  • Air conditioning
  • Private bathroom
  • Shower
  • English
  • Hindi

Common questions

Is Hotel Ratna Palace Residency suitable for families?

No, the hotel is not ideal for families as the rooms are described as small, cramped, and not suitable for long stays or multiple guests.

What are the main amenities offered at Hotel Ratna Palace Residency?

The hotel offers clean and well-maintained rooms, an in-house restaurant with vegetarian and non-vegetarian food options, and is located near Thane railway station for easy access.

Are there any issues with the hotel's facilities or services?

Some guests have reported inconsistent amenities such as non-functional Wi-Fi, broken AC remotes, and unreliable hot water supply, along with a few negative service experiences.

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