Sterling Thekkady

Sterling Thekkady, Kottayam - Kumily Rd, opp. Holiday Home, Thekkady, Kumily, Attappallam, Kerala 685509

4-star property★ 4.3 · 3,650 reviews analysed
Sterling Thekkady – photo 1
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Gumo's take

Sterling Thekkady is a 4-star hotel known for its rooftop pool, international dining, and proximity to Thekkady’s natural and cultural attractions like Periyar National Park and Elephant Camp. It is particularly praised for its warm hospitality, with many guests highlighting the attentiveness of staff like Sajeer, Wanda, and Ramesh. While it is a popular choice for families and travelers seeking convenience and comfort, some guests note that the location is more urban than resort-like and that certain amenities, like bathroom upkeep, could use improvement.

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How guests rate it

Location
78
Facilities
80
Staff & Service
91
Room Comfort & Cleanliness
82

What guests love

  • Outstanding staff service, with many guests praising the attentiveness and professionalism of front desk and restaurant staff.
  • Well-maintained rooftop pool and scenic views, making it a popular spot for relaxation.
  • Excellent dining options, including a highly-rated international restaurant and 24-hour room service.

Worth knowing

  • Some guests reported issues with bathroom cleanliness and water supply quality.
  • A few reviews mentioned that the hotel’s location in a bustling area can detract from a resort-like experience.
  • A small number of guests noted inconsistencies in food pricing and service responsiveness.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Game room
  • Front desk (24 hour)
  • Full-service laundry
  • Pool
  • Outdoor pool
  • Massage
  • Spa
  • Doctor on call
  • Private bathroom
  • Bathtub
  • Shower
  • Restaurant
  • Bar
  • Table service
  • Room service (24 hour)
  • Breakfast (free)
  • Breakfast buffet
  • Kid-friendly
  • Parking (free)
  • Valet parking (free)
  • Airport shuttle (extra charge)
  • Local shuttle
  • Accessible
  • Accessible parking
  • Accessible elevator
  • Accessible pool
  • Air conditioning in some rooms
  • Refrigerator
  • Coffee maker

Common questions

Is there a restaurant available at Sterling Thekkady, and what kind of cuisine does it offer?

Yes, the hotel has an international restaurant that is highly rated by guests. It offers a diverse menu and even provides 24-hour room service for convenience.

Does the hotel have a pool, and is it accessible to guests?

Yes, Sterling Thekkady features a well-maintained rooftop pool that is open to guests. It is a popular spot for relaxation and offers scenic views.

How is the service quality at the hotel, and are there any notable staff members?

The service quality is highly praised, with many guests highlighting the attentiveness and professionalism of staff such as Sajeer, Wanda, and Ramesh. The hotel has a strong positive sentiment in the 'Service' category.

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