The Mountain Courtyard

66th Mile, The Mountain Courtyard, Spring Valley, Kottayam-Kumily Rd, Kumily, Kerala 685509

5-star property★ 4.7 · 9,641 reviews analysed
The Mountain Courtyard – photo 1
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Gumo's take

The Mountain Courtyard in Thekkady is a 5-star hotel renowned for its serene, nature-immersed setting within a lush cardamom plantation. It is particularly favored by couples, families, and nature enthusiasts who appreciate woodland views, a peaceful ambiance, and curated cultural activities like evening tea, dance performances, and bonfires. Guests consistently praise the cleanliness of rooms, the quality of food, and the attentiveness of the staff. However, some reviews highlight inconsistencies in room maintenance and food quality, as well as outdated facilities in certain areas.

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How guests rate it

Location
90
Facilities
76
Staff & Service
92
Room Comfort & Cleanliness
88

What guests love

  • Highly praised for its exceptional staff service, with many guests noting the helpfulness, warmth, and professionalism of the team members.
  • Well-maintained rooms with cleanliness as a standout feature, as reflected in the positive sentiment for 'Cleanliness' and 'Room' topics.
  • Strong appeal to nature lovers due to its lush, green surroundings and proximity to attractions like Periyar National Park and Abraham's Spice Garden.

Worth knowing

  • Some guests reported issues with outdated or poorly maintained facilities, including the gym, pool, and certain in-room amenities like mattresses and bathroom cleanliness.
  • A few negative reviews highlighted inconsistencies in food quality, with complaints about bland or poorly prepared meals, especially during special events like candlelight dinners.
  • The property's remote location and steep, narrow access road were cited as inconvenient for some guests, particularly those with mobility issues.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Front desk (24 hour)
  • Baggage storage
  • Currency exchange
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Gift shop
  • Housekeeping (daily)
  • Parking (free)
  • Self parking (free)
  • Valet parking (free)
  • Airport shuttle (extra charge)
  • Car rental onsite
  • Local shuttle
  • Accessible
  • Accessible parking
  • Air conditioning
  • Kitchen in some rooms
  • Restaurant
  • Table service
  • Buffet dinner
  • Room service (24 hour)
  • Breakfast (free)
  • Breakfast buffet
  • Bicycle rental
  • Game room
  • Kid-friendly
  • Activities for kids
  • Outdoor pool
  • Adult-only pool
  • Wading pool
  • Massage
  • Spa
  • Doctor on call
  • Business center
  • Meeting rooms
  • English
  • Hindi

Common questions

Is The Mountain Courtyard suitable for families and couples?

Yes, The Mountain Courtyard is well-suited for both families and couples. It is particularly favored by these groups, with positive reviews highlighting its peaceful ambiance, woodland views, and curated cultural activities like evening tea and dance performances.

What are the main concerns guests have about the hotel's facilities?

Some guests have reported issues with outdated or poorly maintained facilities, including the gym, pool, and certain in-room amenities like mattresses and bathroom cleanliness. These concerns are reflected in the negative sentiment for 'Property' and 'Bathroom' topics.

How is the food and dining experience at The Mountain Courtyard?

The food and dining experience is generally praised, with guests appreciating the refined restaurant and breakfast buffet. However, a few reviews mention inconsistencies in food quality, particularly during special events like candlelight dinners, with some complaints about bland or poorly prepared meals.

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