Aroma Classic Days
Aroma Classic Days, Fire Station Rd, Vanross Junction, Statue, Palayam, Thiruvananthapuram, Kerala 695001
Gumo's take
Aroma Classic Days in Thiruvananthapuram is a mid-range hotel that offers a mix of positive and negative guest experiences. While some guests praise the hotel's cleanliness, spacious rooms, and friendly front office staff, others report issues with maintenance, room conditions, and inconsistent service. The hotel is centrally located, within a 5-minute drive of the Kerala Science and Technology Museum, and offers amenities like free breakfast, 24-hour front desk, and laundry services. It appears to be a budget-friendly option for business travelers and families, though recent improvements in room maintenance and service have been noted by some guests.
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Research this stayHow guests rate it
- Location
- 75
- Facilities
- 62
- Staff & Service
- 67
- Room Comfort & Cleanliness
- 58
What guests love
- Spacious and well-maintained rooms, as noted in recent reviews, with some guests highlighting improvements in cleanliness and room condition.
- Friendly and professional front office staff, particularly Arunima and Athira, who are frequently mentioned for their helpful and courteous service.
- Free breakfast and proximity to local attractions like the Kerala Science and Technology Museum.
Worth knowing
- Recurring complaints about poor room maintenance, including dampness, mold, broken furniture, and malfunctioning AC units.
- Inconsistent service quality, with some guests reporting rude or unresponsive staff, especially at the reception.
- Issues with facilities such as slow or non-functional lifts, poor water supply, and outdated in-room amenities.
Amenities
- Wi-Fi
- Front desk (24 hour)
- Full-service laundry
- Air conditioning
- Kitchen in some rooms
- Restaurant
- Room service
- Breakfast (free)
- Kid-friendly
- Parking (free)
- Airport shuttle (extra charge)
- Local shuttle
Common questions
How is the service quality at Aroma Classic Days?
The service quality at Aroma Classic Days is mixed. While the front office staff, particularly Arunima and Athira, are frequently praised for being friendly and professional, some guests have reported inconsistent service, including rude or unresponsive staff at the reception.
What are the main issues with the rooms at this hotel?
Some guests have reported issues with room maintenance, including dampness, mold, broken furniture, and malfunctioning AC units. However, recent reviews note improvements in cleanliness and room conditions, indicating some positive changes.
Is there a free breakfast included, and how is the dining experience?
Yes, the hotel offers free breakfast. The dining experience has mixed reviews, with 16 positive mentions and 11 negative ones, suggesting that while some guests are satisfied, others have had less favorable experiences with the food or service.
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