Ridges Hotel
GWCV+5G7 Ridges Hotel, 3/2391(6, Pattom - Kowdiar Rd, beside siso mall, Pattom, Thiruvananthapuram, Kerala 695004
Gumo's take
Ridges Hotel in Thiruvananthapuram is a modest 3-star property offering basic amenities like free Wi-Fi, air conditioning in some rooms, and a restaurant. It is best suited for budget-conscious travelers or those prioritizing location over luxury. While some guests praise the friendly service and cleanliness of rooms, others report significant issues with maintenance, hygiene, and responsiveness of staff. The hotel is conveniently located near major attractions like the Sree Padmanabhaswamy Temple and Kowdiar Palace, making it a viable option for travelers seeking proximity to Thiruvananthapuram's cultural and historical sites.
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Research this stayHow guests rate it
- Location
- 78
- Facilities
- 52
- Staff & Service
- 63
- Room Comfort & Cleanliness
- 58
What guests love
- Positive sentiment around staff friendliness and helpfulness, with specific mentions of Abhirami and Mr. Shaji for their pleasant service.
- Cleanliness and maintenance of rooms and bathrooms received positive feedback from some guests, with mentions of hygienic and well-maintained accommodations.
- Convenient location near major attractions like Kowdiar Palace and Sree Padmanabhaswamy Temple, with easy access to public transport.
Worth knowing
- Numerous complaints about poor maintenance, including broken furniture, malfunctioning air conditioning, and electrical issues in rooms.
- Hygiene and cleanliness issues in bathrooms and rooms, with reports of unclean bed sheets, towels, and unhygienic conditions.
- Inconsistent and slow room service, with guests reporting delays and lack of responsiveness from staff.
- Negative feedback on the restaurant and dining experience, including poor food quality, limited menu options, and unprofessional service.
Amenities
- Wi-Fi
- Front desk (24 hour)
- Full-service laundry
- Air conditioning in some rooms
- Restaurant
- Room service
- Breakfast (free)
- Breakfast buffet
- Kid-friendly
- Parking
- Local shuttle
Common questions
Is the hotel's location convenient for visiting major attractions in Thiruvananthapuram?
Yes, Ridges Hotel is conveniently located near major attractions like the Sree Padmanabhaswamy Temple and Kowdiar Palace, with a 6-minute drive to the palace and easy access to public transport.
What are the main issues guests have reported about the hotel's maintenance and cleanliness?
Guests have reported significant issues with maintenance, including broken furniture, malfunctioning air conditioning, and electrical problems. Some also mentioned unclean bed sheets, towels, and unhygienic conditions in bathrooms and rooms.
How is the service at Ridges Hotel, and are there any specific staff members praised by guests?
The service at Ridges Hotel is generally positive, with 89 positive mentions and 45 negative mentions. Guests specifically praised Abhirami and Mr. Shaji for their friendly and helpful service.
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