Capital O Platinum Inn
Capital O Platinum Inn, NH Bypass Service Road Anayara, PO, Venpalavattom, Thiruvananthapuram, Kerala 695029
Gumo's take
Capital O Platinum Inn in Thiruvananthapuram is a budget-friendly hotel that offers clean, basic rooms and a convenient location near the Karikkakom Devi Temple and Lulu Mall. While some guests praise the cleanliness and helpful staff, others report significant issues with service, amenities, and room conditions. It is best suited for short stays or travelers prioritizing affordability over luxury, but potential guests should be aware of recurring complaints about poor service, lack of hot water, and unhygienic conditions in some rooms.
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Research this stayHow guests rate it
- Location
- 65
- Facilities
- 48
- Staff & Service
- 50
- Room Comfort & Cleanliness
- 52
What guests love
- Clean and well-maintained rooms in some cases, with positive mentions of hygiene and cleanliness in the bathroom and room.
- Convenient location near Lulu Mall, Karikkakom Devi Temple, and Kochuveli Railway Station, making it accessible for travelers.
- Some guests noted helpful and friendly staff, particularly during check-in and for local recommendations.
Worth knowing
- Recurring complaints about poor service, including rude and unresponsive staff, as well as issues with check-in and billing.
- Lack of essential amenities in some rooms, such as no hot water, broken AC, non-functional TVs, and poor Wi-Fi connectivity.
- Unhygienic conditions in some rooms, including dirty bedsheets, broken toilet seats, and the presence of pests like mosquitoes and cockroaches.
- Limited parking space and lack of on-site dining options, with breakfast often sourced from outside vendors and described as poor quality.
Amenities
- Wi-Fi (free)
- Smoke-free property
- Credit cards
- Debit cards
- Cash
- Kid-friendly
- Parking
- Car rental onsite
- Local shuttle
- Air conditioning in some rooms
- Kitchen
- Room service
- Breakfast (free)
- Front desk (24 hour)
- Baggage storage
- Full-service laundry
- Elevator
- Housekeeping (daily)
- English
- Hindi
- Private bathroom in some rooms
Common questions
Is the hotel clean and well-maintained?
The hotel has mixed reviews regarding cleanliness. Some guests praise the clean and well-maintained rooms and bathrooms, while others report unhygienic conditions such as dirty bedsheets, broken toilet seats, and pests like mosquitoes and cockroaches.
How is the service quality at the hotel?
Service quality is mixed. While some guests found the staff helpful and friendly, particularly during check-in and for local recommendations, others reported poor service, including rude and unresponsive staff and issues with check-in and billing.
Is there hot water available in the rooms?
There are recurring complaints about the lack of hot water in some rooms, which can be a concern for travelers looking for consistent amenities.
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