Collection O Thampampoor Formerly Hotel Teekay Palace
Collection O Thampampoor Formerly Hotel Teekay Palace, Plot Number 1, Aristo Junction, Aristo, Thampanoor, Thiruvananthapuram, Kerala 695001
Gumo's take
Collection O Thampampoor Formerly Hotel Teekay Palace is a budget hotel located near Thiruvananthapuram's railway station and main bus stand, offering basic accommodations at affordable rates. However, it is plagued by severe maintenance issues, unclean and poorly maintained rooms, and unresponsive staff. Guests frequently report broken ACs, non-functional amenities, infestations, and misleading online images. Despite its convenient location, the hotel is strongly discouraged due to its consistently negative guest experiences.
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Research this stayHow guests rate it
- Location
- 65
- Facilities
- 20
- Staff & Service
- 22
- Room Comfort & Cleanliness
- 25
What guests love
- Convenient location near railway station and main bus stand
- Affordable pricing for budget travelers
Worth knowing
- Severe maintenance issues including broken ACs, non-functional plumbing, and electrical problems
- Unhygienic and dirty rooms with reports of bed bugs, cockroaches, and mold
- Unresponsive and unhelpful staff with poor customer service
- Misleading online images and amenities not delivered as advertised
Amenities
- Restaurant
- Room service
- Breakfast (free)
- Kid-friendly
- Air conditioning
- Smoke-free property
- Front desk (24 hour)
- Full-service laundry
- Elevator
- Parking
- Airport shuttle (extra charge)
- Local shuttle
Common questions
Is the hotel's location convenient for travelers arriving by train or bus?
Yes, the hotel is conveniently located near Thiruvananthapuram's railway station and main bus stand, making it accessible for travelers arriving by train or bus.
How is the condition of the hotel's air conditioning and overall room maintenance?
The hotel has severe maintenance issues, including broken air conditioning units and non-functional amenities. Guests frequently report that the ACs do not work, contributing to an uncomfortable stay.
Are the rooms at the hotel clean and well-maintained?
No, the rooms are reported to be unclean and poorly maintained. Guests have mentioned issues such as bed bugs, cockroaches, mold, and overall unhygienic conditions.
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