Gokulam Grand Trivandrum

Gokulam Grand Trivandrum, Junction Chakkai, Kuzhivila, Thiruvananthapuram Byp, near Akkulam Bridge, Thiruvananthapuram, Kerala 695583

4.5 · 1,104 reviews analysed
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Gumo's take

Gokulam Grand Trivandrum is a modern hotel offering a blend of luxury and convenience, known for its infinity pool, two restaurants, and proximity to Akkulam Lake and Lulu Mall. Guests frequently praise the attentive and helpful staff, particularly individuals like Nandana, Ajmal, and Hynas, who are often highlighted for their exceptional service. The hotel is especially popular for its breakfast buffet and rooftop bar, which provide great views and a pleasant ambiance. While the property is well-maintained and spacious, some guests have noted inconsistencies in food quality and service, particularly in the restaurant and buffet areas.

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How guests rate it

Location
86
Facilities
82
Staff & Service
92
Room Comfort & Cleanliness
88

What guests love

  • Exceptional staff service, with multiple reviews praising specific staff members for their attentiveness and professionalism.
  • Well-maintained rooms with modern amenities, including spacious layouts and clean, comfortable bathrooms.
  • Strategic location near major attractions like Akkulam Lake, Lulu Mall, and the airport, making it convenient for both leisure and business travelers.

Worth knowing

  • Inconsistent food quality in the restaurant and buffet, with some guests reporting bland dishes, undercooked items, and limited variety.
  • Occasional issues with room service and coordination, including slow delivery and missed bookings.
  • Some guests reported problems with room logistics, such as malfunctioning AC units, water leakage, and poor crowd management in dining areas.

Amenities

  • Wi-Fi
  • Front desk (24 hour)
  • Full-service laundry
  • Parking
  • Transfer
  • Local shuttle
  • Restaurant
  • Room service
  • Breakfast (free)
  • Breakfast buffet
  • Pool
  • Accessible

Common questions

Is breakfast included at Gokulam Grand Trivandrum, and what do guests say about it?

Yes, breakfast is included and guests frequently praise the breakfast buffet for its quality and ambiance. However, there are some reports of inconsistent food quality in the buffet area.

What are the standout amenities at Gokulam Grand Trivandrum?

The hotel features an infinity pool, a rooftop bar, free breakfast, and proximity to Akkulam Lake and Lulu Mall. It also offers 24-hour front desk service, room service, and laundry facilities.

How is the staff service at Gokulam Grand Trivandrum?

The staff service is highly praised, with many guests specifically mentioning individuals like Nandana, Ajmal, and Hynas for their exceptional and attentive service.

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