Gokulam Grand Trivandrum

Gokulam Grand Trivandrum, Junction Chakkai, Kuzhivila, Thiruvananthapuram Byp, near Akkulam Bridge, Thiruvananthapuram, Kerala 695583

4.4 · 1,065 reviews analysed
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Gumo's take

Gokulam Grand Trivandrum is a 5-star business-class hotel offering a comfortable and elegant stay with a focus on cleanliness, attentive service, and convenient amenities. It is well-suited for business travelers, families, and tourists exploring Thiruvananthapuram due to its proximity to the airport, Lulu Mall, and major attractions like the Sree Padmanabhaswamy Temple. Guests consistently praise the hotel's warm hospitality, spacious and clean rooms, and good dining options, though some maintenance and service coordination issues were noted.

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How guests rate it

Location
88
Facilities
78
Staff & Service
92
Room Comfort & Cleanliness
85

What guests love

  • Immaculate cleanliness and spacious, modern rooms with thoughtful amenities like bottled water and air conditioning
  • Exceptionally friendly and attentive staff, with several guests highlighting the helpfulness of the front desk and restaurant teams
  • Convenient location near the airport, Lulu Mall, and major tourist attractions like the Sree Padmanabhaswamy Temple
  • Well-maintained facilities including a gym, pool, and full-service spa, with a rooftop bar offering scenic views

Worth knowing

  • Maintenance issues such as leaking faucets and malfunctioning doors were reported, affecting guest comfort
  • The rooftop bar was described as cramped for a hotel of this standard, and the swimming pool was under maintenance during some stays without prior notice
  • Room service payment policy requires immediate payment for food, which is not typical for a premium hotel
  • Some inconsistencies in guest treatment and management coordination, particularly with valet service and event management

Amenities

  • Wi-Fi
  • Front desk (24 hour)
  • Full-service laundry
  • Parking
  • Transfer
  • Local shuttle
  • Restaurant
  • Room service
  • Breakfast (free)
  • Breakfast buffet
  • Pool
  • Accessible

Common questions

Is there free breakfast available at Gokulam Grand Trivandrum?

Yes, the hotel offers free breakfast as part of its amenities.

What are the key strengths of Gokulam Grand Trivandrum?

The hotel is known for its immaculate cleanliness, spacious and modern rooms, friendly and attentive staff, and convenient location near the airport, Lulu Mall, and major attractions like the Sree Padmanabhaswamy Temple.

Are there any limitations or issues reported by guests at the hotel?

Some guests reported maintenance issues such as leaking faucets and malfunctioning doors, and the swimming pool was occasionally under maintenance without prior notice. Additionally, the rooftop bar was described as cramped for a 5-star hotel.

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